Sound issues in the front panel of the computer

RAMWolff

New Member
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Location
RWC, CA USA
Hi,

I'm so so sick to death of this. Microphone won't work at all. The plugin for the headphones works SOMETIMES. Right now it's not. It's a good system so I'm thinking it's the Creative drivers which are up to date. It's an Audigy card.

Not sure what other info will be needed.

I'm running 8.1 currently updated.

PS. If you need my system specs they are filled out, so click on the "my specs" link at the bottom of my post.

Thanks
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
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    liquid
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I would check the connections from the motherboard to the front panel. Unlike the rear connections that are part of the motherboard, you have cables running from the motherboard to your front panel. According to your user manual, the connection is the F11 connection at the bottom. Make sure the pins haven't come loose.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
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    Intel I-7 860
    Motherboard
    Asus P7B
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    8GB
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    Acer (Primary), Asus (secondary), Sony TV (third)
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I just got the computer seated and it's kinda sealed into it's limited space so I'll have to look into that perhaps tomorrow. It's been a day to say the least. Thanks for the info!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
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    liquid
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Well I got curious. I pulled the computer out just enough to get the mic plugged into the main mic output in the back to the card directly (Orange colored one I think?). Nothing. So looks like it might be the card itself. Getting the headphones to cooperate was a hassle so perhaps this card is on it's way out. I've checked for updates to the drivers and they are all updated. All that Creative Auto Update tells me is that it's a Sound Blaster Audigy card. No other info. System info won't tell me either nor this little utility I have called Speccy!

So I guess I'm in the market for a new card. Suggestions?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
    Firefox
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    MS default
According to the spec of your MB. The built in Audio is a Realtek and I guess you are using an add-on Audio Card from Creative. Did you disable the on board Realtek Audio ?
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
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    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
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    Antec 850W
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    Antec 1200
    Cooling
    Danger Den H20
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    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Hi, Yes, I did that through the BIOS. I did make a booboo... It was the blue input for the mic. That works from the back. So perhaps it is the front panel after all. I'm so out of practice with computer innards not sure if I really want to deal with that. Wondering if there was a good USB headphone set out there that is good. Perhaps that would hook into the audio and give me what I want but then I'd hope that it would mute the speakers.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
    Firefox
    Antivirus
    MS default
OK, The cable that connects to the front jacks usually has 2 connectors, one marked with AC97 and the other marked with HD Audio. Which one did you use to connect to the Creative Audio card ? it should be the HD Audio, have you checked that ?
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
The BLUE connection is not the mic input. The PINK colored jack is the industry standard for a mic. PC microphones require +5VDC which is on the "ring" connection to operate.

Also, if you are using the computer's front panel connection, it must be connected to the SoundBlaster sound card, not the motherboard sound connection. The motherboard sound connection point is only for the integrated (on the motherboard) audio.
 

My Computer

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  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
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    EVGA Supernova 750 G2
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    BeQuiet Silent Base 600
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    Deepcool Captain 120EX
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    Microsoft Wireless
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    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
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    Edge/Firefox
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    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Windows will not let you use 2 sound devices at same time. Another thing is that Audigy is not supported with win8 at all. Audigy4 is the oldest supported SB and even that one with great difficulties. In any case, newest Realtek codecs are better than those old SBs.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
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    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
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    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
I kinda figured the SB Audigy was way way outdated. So what card would any of you suggest? I'm not into playing games but do watch Netflix on my large monitor and listen to music so nothing way out there with too many settings.

Oh and yes, I thought that the orange or pink WOULD have been the industry standard for the mic but if you look up my card in Google Images it's the blue one!

connectors.png
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
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    Antivirus
    MS default
What's wrong with sound integrated on MB.?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
I dunno, I've always used cards. I guess I could pull the Audigy out and try the integrated one....
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
    Firefox
    Antivirus
    MS default
You have "Realtek ALC892 codec" chip, same as mine, beats old SBs any day.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
OK. I'll give that a try then. :)
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
    Firefox
    Antivirus
    MS default
OK. So that's better for sure using the Realtek but now that I've got things more squared away I was able to deduce what's going on with the front panel. The input hole is loose or something. I brought up the sound properties dialog and plugged the headphones in but the default green check remained on the speakers. When I wiggled it a bit it jumped back and forth between the speakers and the headphones. Once I got it to stay on the headphones I barely moved the cable and it jumped back to the speakers! :-( Of course iTunes balked at this and refused to go after that began happening. Not sure if there is anything that can be done about the botched front input now. SIGH... always something!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
    Firefox
    Antivirus
    MS default
OK. So that's better for sure using the Realtek but now that I've got things more squared away I was able to deduce what's going on with the front panel. The input hole is loose or something. I brought up the sound properties dialog and plugged the headphones in but the default green check remained on the speakers. When I wiggled it a bit it jumped back and forth between the speakers and the headphones. Once I got it to stay on the headphones I barely moved the cable and it jumped back to the speakers! :-( Of course iTunes balked at this and refused to go after that began happening. Not sure if there is anything that can be done about the botched front input now. SIGH... always something!
Which headphones are those, not for cell phones I hope, a bit different type of connectors on them.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
I'm using some in ear types I use with my Mp3 player but they worked a couple of weeks ago in this panel. If there is a different connector I need then let me know - (this has the two black rings) They are Philips. I love them because they are in ear but not those new ones that go all the way in, those make my canals itch like crazy. I HATE over the ear headphones because they all hurt my ears, the cartilage gets sore after about an hour and them make my ears sweaty. So I kinda need in ear but just not all the way in and the Philips are the only ones I've found that are affordable and have good sound.

PS. IF this is not the correct connector then is there a bit I can buy to convert them to the correct input?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
    Firefox
    Antivirus
    MS default
I'm using some in ear types I use with my Mp3 player but they worked a couple of weeks ago in this panel. If there is a different connector I need then let me know - (this has the two black rings) They are Philips. I love them because they are in ear but not those new ones that go all the way in, those make my canals itch like crazy. I HATE over the ear headphones because they all hurt my ears, the cartilage gets sore after about an hour and them make my ears sweaty. So I kinda need in ear but just not all the way in and the Philips are the only ones I've found that are affordable and have good sound.

PS. IF this is not the correct connector then is there a bit I can buy to convert them to the correct input?
I asked about them because some smaller device ones like phones can have 3mm instead of 3.5 mm jacks, just a few days ago I run into that trying to use Samsung Galaxy earphones in my tower case and found about difference as 3.5mm are more accepted standard.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPower
    CPU
    Intell Core i7 5820K
    Motherboard
    Gigabyte X99-UD4-CF
    Memory
    16 Gigs of DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX760
    Sound Card
    on board
    Monitor(s) Displays
    ViewSonic 27" and 20"
    Screen Resolution
    27":1920X1080 20":1600X900
    Hard Drives
    Toshiba 1863GB SATA
    Cooling
    liquid
    Mouse
    Logitech M570 Marble
    Browser
    Firefox
    Antivirus
    MS default
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