Had sound until computer shop did restore

FIXCOMPUTER

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:cry: HI THERE I'M IN NEED OF ANY KIND OF INFORMATION GOING CRAZY!!! WHERE DO I EVEN START, MY COMPUTER WAS ALL AROUND JUST FINE EXCEPT FOR ONE ISSUE IT KEPT INTERRUPTING ME WHILE I WAS IN THE MIDDLE OF THINGS SAYING (WINDOWS IS NOT ACTIVATED)....!!!IT WOULD NOT LET ME ACTIVATE IT SO I TOOK IT TO A COMPUTER SHOP TO HAVE THEM LOOK AT IT AND THEY DID A RESTORE AND THEN ALL OF THE SUDDEN IT SHOWED THAT IT WAS ACTIVATED...I ASKED WHY ALL THE SUDDEN NOW? I WAS TOLD THAT IT MIGHT HAVE BEEN FROM THE ANTIVIRUS THAT I HAVE PURCHASED WHICH ORIGINALLY CAME WITH NORTON,BUT THAT SUBSCRIPTION WAS A FREE TRIAL THAT CAME WITH MY COMPUTER ONLY FOR 60 DAYS. SO BOUGHT SYSTEM MECHANIC PRO AND PUT IT ON REALIZING THAT THAT'S BEEN THE PROBLEM ALL ALONG SHOULD HAVE STUCK WITH THE ONE THAT CAME WITH THE BRAND NEW COMPUTER!! ANYWAY AFTER THE RESTORE I GOT THE COMPUTER HOME AND FOUND OUT THAT I NO LONGER HAVE HEADPHONE SOUND OR SPEAKER SOUND BUT THE SOUND WORKS THROUGH THE HDMI CABLE, WHICH BEFORE I TOOK IT OVER EVERYTHING WAS WORKING JUST FINE!! (EXCEPT THE ANNOYING WINDOWS ISN'T ACTIVATED ISSUE):mad: AND ALSO AT THE TIME I HAD AN INSTALLED GRAPHIC CARD DONE FROM THE SAME COMPUTER SHOP (ZOTAC GEFORCE-GT-520 ) SO THAT I COULD PLAY BETTER GAMES AND AFTER THE RESTORE I LOST THE CONTROL PANEL FOR THAT AND ALL THE DRIVER THOSE CARD'S ARE NO LONGER EVEN INSTALLED SO I'M SIMPLY TRYING TO GET THE ONBOARD AUDIO AND USING THE ONBOARD GRAPHICS WHICH ARE FINE... IT'S JUST THIS AUDIO THING THAT'S MAKING ME :mad: SOMEONE PLEASE HELP SINCERELY :D
 

My Computer

System One

  • OS
    WINDOWS 8
If you go to Control Panel > Sound > Playback and set Speakers as default device ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
What about drivers for onboard audio, do you have any in device manager ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Yeah sorry took so long to reply : (

What about drivers for onboard audio, do you have any in device manager ?
YEAH ANYWAY DRIVERS FOR THE ONBOARD WHEN I BOUGHT THE BRAND NEW COMPUTER FROM WALMART IT CAME WITH WINDOWS 8 ALREADY INSTALLED AS WELL AS REALTEK HD AUDIO, AND FOR THE GRAPHICS IT CAME WITH AMD-A6-5200 APU WITH RADEON 8400 GRAPHICS BUT I HAD THE COMPUTER SHOP ADD A GRAPHIC CARD WHICH WAS ZOTAC GEOFORCE GT 520 JUST SO THAT I CAN PLAY BETTER GAMES.. :rolleyes: WHAT'S REALLY DRIVING ME CRAZY IS THAT WE PURCHASED 2 OF THE SAME COMPUTERS EXACTLY IDENTICAL! AND THIS PROBLEM IS ONLY HAPPENING ON ONE OF THEM :mad: AND THE SAME TREATMENT WAS DONE BY THE SAME COMPUTER SHOP AND WHAT REALLY MAKES MAD ABOUT MOST IS THAT WHEN I CALL THEM AND TELL THEM THEY SAY THEY DON'T WANNA BE BOTHERED WITH IT ANYMORE ARE YOU KIDDING ME :mad: MY COMPUTER WAS FINE UNTILL IT WENT TO YOUR SHOP AND NOW YOU CAN'T BE BOTHERED :mad: SO I KNOW FOR A FACT I TOOK IT TO A COUPLE OF YAHOOOOOOS :eek: ANYWAY I THINK I'VE BEEN BLABBING SORRY BOUT THAT GOT A LOT OF BUILT UP ANGER :cry: I APRECIATE ANY ADVICE YOU HAVE I'M JUST SO LOST RIGHT NOW :dinesh: DON'T KNOW WHERE ELSE TO TURN IT'S LIKE TOTALLY CONFUSING ME WHY THE SOUND WAS PERFECT FROM THE HDMI AND SPEAKER'S AND THE HEADPHONES BEFORE THE COMPUTER SHOP DID THIS RESTORE....WHICH NEITHER OF THOSE HAVE SOUND NOW ( SPEAKERS - HEADPHONES) :cry: DEEP DOWN I KNOW THAT THEY DID IT BUT I'M TRYING TO LOOK UP ANY THING SO THAT I CAN FIX THIS ISSUE MYSELF
I AM STILL IN NEED OF HELP FROM ANYBODY AND ESPECIALLY THANKFUL TO THE KIND PERSON THAT QUOTED THE NEXT MORNING SO SWEET ;)
 

My Computer

System One

  • OS
    WINDOWS 8
So you bought a computer at a grocery store ? That's what they are basically , remember TV series "The Waltons" Staring Ron Howard ? It's about them starting grocery business.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
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