DwarfVader
New Member
- Messages
- 16
Hello Eight Forums.
My trouble is the audio output through headphones - background is louder than foreground (especially in music - I often cannot hear the vocals at all; movies however are mostly fine, for reasons unknown to me; but generally, the sound is always different in some way).
I only have one pair of headphones to test it with. However these always worked fine with previous machines, and still do work fine with my iPhone 4. Although they are surely not the case, I cannot with confidence say that if it were a loudspeaker instead things wouldn't have been different.
So this is either a software or a hardware issue.
Software
My computer (details at the bottom) came with a SoundBlaster X-Fi MB3 equalizer program and RealTek High Def Audio drivers. I've uninstalled SoundBlaster hoping it would fix the issue (I didn't need an extra program like that anyway) but alas to no avail. Updating the RealTek drivers did no good still.
The only thing I haven't touched is the ghostly NVIDIA Virtual Audio Device (can it be the source of my trouble?) - I only first noticed it now when copy/pasting the Belarc data. I'll try and find out about it in the meanwhile.
Hardware
I wonder if it perhaps has something to do with my audio jack (laptop's brand new, but you can never know). I have what appears to be mic, headphone, S/PDIF and line in jacks... Is there a way to use the microphone or the line-in to test the headphones? To see if the headphone out is broken.
Any help appreciated! I will gladly provide any additional information should you decide to help me and need any.
My computer is a version of XMG P504 (mysn.co.uk/xmg-p504)
Some Belarc output:
My trouble is the audio output through headphones - background is louder than foreground (especially in music - I often cannot hear the vocals at all; movies however are mostly fine, for reasons unknown to me; but generally, the sound is always different in some way).
I only have one pair of headphones to test it with. However these always worked fine with previous machines, and still do work fine with my iPhone 4. Although they are surely not the case, I cannot with confidence say that if it were a loudspeaker instead things wouldn't have been different.
So this is either a software or a hardware issue.
Software
My computer (details at the bottom) came with a SoundBlaster X-Fi MB3 equalizer program and RealTek High Def Audio drivers. I've uninstalled SoundBlaster hoping it would fix the issue (I didn't need an extra program like that anyway) but alas to no avail. Updating the RealTek drivers did no good still.
The only thing I haven't touched is the ghostly NVIDIA Virtual Audio Device (can it be the source of my trouble?) - I only first noticed it now when copy/pasting the Belarc data. I'll try and find out about it in the meanwhile.
Hardware
I wonder if it perhaps has something to do with my audio jack (laptop's brand new, but you can never know). I have what appears to be mic, headphone, S/PDIF and line in jacks... Is there a way to use the microphone or the line-in to test the headphones? To see if the headphone out is broken.
Any help appreciated! I will gladly provide any additional information should you decide to help me and need any.
My computer is a version of XMG P504 (mysn.co.uk/xmg-p504)
Some Belarc output:
Operating System | ||
Windows 8.1 Professional (x64) (build 9600) |
Multimedia | ||
Bluetooth Audio Device NVIDIA Virtual Audio Device (Wave Extensible) (WDM) Realtek High Definition Audio |
Other Devices | ||
[...] Microphone (Realtek High Definition Audio) Realtek Digital Output (Realtek High Definition Audio) Speakers (Realtek High Definition Audio) Microsoft AC Adapter Virtual Bluetooth Support (Include Audio) Bluetooth AVRCP Device [...] |
Last edited:
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- Laptop
- System Manufacturer/Model
- Schenker XMG P504
- CPU
- Intel Core i7-4810MQ (2.80GHz, 4 Cores)
- Motherboard
- Notebook P15SM-A/SM1-A
- Memory
- 1x Crucial 8192MB SO-DIMM DDR3 1600MHz
- Graphics Card(s)
- NVIDIA GeForce GTX 870M (6GB GDDR5) + Intel(R) HD Graphics 4600
- Sound Card
- Realtek High Definition Audio + NVIDIA Virtual Audio Device
- Monitor(s) Displays
- Generic 15.6"
- Screen Resolution
- 1920x1080
- Hard Drives
- Kingston SDD 60.02 GB (SV300S37A60G)
WDC HDD 500.11 GB (WD5000LPVX-22V0TT0)
- PSU
- ('Not sure yet)
- Cooling
- Arctic Cooling MX-2 Thermal Compound (fans lol)
- Internet Speed
- 3.5 Mbps down/1 Mbps up
- Browser
- Google Chrome
- Antivirus
- avast!