Sound stops working random times (Audiodg.exe appcrash)

D

daniellima

New Member
Messages
2
Hi


In my new HP laptop, with fresh windows 8, sometimes when I'm using sound (eg. listening music in media player and using skype ou browser), sometimes the sound stops. Checking in event viewer, I found appcrash event logs. The sound drivers is updated and windows too. I downgraded the audio drivers too, but problem persists.






Nome do Log: Application
Fonte: Application Error
Data: 11/01/2014 19:01:05
Identificação do Evento:1000
Categoria da Tarefa100)
Nível: Erro
Palavras-chave:Clássico
Usuário: N/D
Computador: computer_name
Descrição:
Nome do aplicativo com falha: AUDIODG.EXE, versão: 6.2.9200.16579, carimbo de data/hora: 0x516361b1
Nome do módulo com falha: ntdll.dll, versão: 6.2.9200.16579, carimbo de data/hora: 0x51637f77
Código de exceção: 0xc0000005
Deslocamento da falha: 0x0000000000001f5d
ID do processo com falha: 0x5c
Hora de início do aplicativo com falha: 0x01cf0f0f45f8769d
Caminho do aplicativo com falha: C:\Windows\system32\AUDIODG.EXE
Caminho do módulo com falha: C:\Windows\SYSTEM32\ntdll.dll
ID do Relatório: dd9ba3f4-7b0b-11e3-be90-2c44fdfac142
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-11T22:01:05.000000000Z" />
<EventRecordID>3387</EventRecordID>
<Channel>Application</Channel>
<Computer>computer_name</Computer>
<Security />
</System>
<EventData>
<Data>AUDIODG.EXE</Data>
<Data>6.2.9200.16579</Data>
<Data>516361b1</Data>
<Data>ntdll.dll</Data>
<Data>6.2.9200.16579</Data>
<Data>51637f77</Data>
<Data>c0000005</Data>
<Data>0000000000001f5d</Data>
<Data>5c</Data>
<Data>01cf0f0f45f8769d</Data>
<Data>C:\Windows\system32\AUDIODG.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>dd9ba3f4-7b0b-11e3-be90-2c44fdfac142</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>






============================




Nome do Log: Application
Fonte: Windows Error Reporting
Data: 11/01/2014 19:01:07
Identificação do Evento:1001
Categoria da Tarefa:Nenhum
Nível: Informações
Palavras-chave:Clássico
Usuário: N/D
Computador: computer_name
Descrição:
Falha no bucket , tipo 0
Nome do Evento: APPCRASH
Resposta: Não disponível
ID do CAB: 0


Assinatura do problema:
P1: AUDIODG.EXE
P2: 6.2.9200.16579
P3: 516361b1
P4: ntdll.dll
P5: 6.2.9200.16579
P6: 51637f77
P7: c0000005
P8: 0000000000001f5d
P9:
P10:


Arquivos anexados:
C:\Windows\ServiceProfiles\LocalService\AppData\Local\WERDE63.tmp.WERInternalMetadata.xml
C:\Windows\ServiceProfiles\LocalService\AppData\Local\WERDF30.tmp.secure.hdmp
C:\Windows\ServiceProfiles\LocalService\AppData\Local\WERE24F.tmp.secure.dmp


Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_AUDIODG.EXE_8d0e4431c51d13e4da275861965c2ea374c34ba_cab_1bb8e26a


Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: dd9ba3f4-7b0b-11e3-be90-2c44fdfac142
Status do Relatório: 4
Bucket com hash:
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-11T22:01:07.000000000Z" />
<EventRecordID>3388</EventRecordID>
<Channel>Application</Channel>
<Computer>computer_name</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Não disponível</Data>
<Data>0</Data>
<Data>AUDIODG.EXE</Data>
<Data>6.2.9200.16579</Data>
<Data>516361b1</Data>
<Data>ntdll.dll</Data>
<Data>6.2.9200.16579</Data>
<Data>51637f77</Data>
<Data>c0000005</Data>
<Data>0000000000001f5d</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Windows\ServiceProfiles\LocalService\AppData\Local\WERDE63.tmp.WERInternalMetadata.xml
C:\Windows\ServiceProfiles\LocalService\AppData\Local\WERDF30.tmp.secure.hdmp
C:\Windows\ServiceProfiles\LocalService\AppData\Local\WERE24F.tmp.secure.dmp</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_AUDIODG.EXE_8d0e4431c51d13e4da275861965c2ea374c34ba_cab_1bb8e26a</Data>
<Data>
</Data>
<Data>0</Data>
<Data>dd9ba3f4-7b0b-11e3-be90-2c44fdfac142</Data>
<Data>4</Data>
<Data>
</Data>
</EventData>
</Event>]








Version=1
EventType=APPCRASH
EventTime=130342638947979237
ReportType=2
Consent=1
ReportIdentifier=c31e945f-7de3-11e3-be97-2c44fdfac142
IntegratorReportIdentifier=c31e945e-7de3-11e3-be97-2c44fdfac142
NsAppName=AUDIODG.EXE
Response.type=4
Sig[0].Name=Nome do Aplicativo
Sig[0].Value=AUDIODG.EXE
Sig[1].Name=Versão do Aplicativo
Sig[1].Value=6.2.9200.16579
Sig[2].Name=Carimbo de Data//Hora do Aplicativo
Sig[2].Value=516361b1
Sig[3].Name=Nome do Módulo de Falhas
Sig[3].Value=ntdll.dll
Sig[4].Name=Versão do Módulo de Falhas
Sig[4].Value=6.2.9200.16579
Sig[5].Name=Carimbo de Data//Hora do Módulo de Falhas
Sig[5].Value=51637f77
Sig[6].Name=Código de Exceção
Sig[6].Value=c0000005
Sig[7].Name=Deslocamento de Exceção
Sig[7].Value=0000000000001f5d
DynamicSig[1].Name=Versão do sistema operacional
DynamicSig[1].Value=6.2.9200.2.0.0.768.100
DynamicSig[2].Name=Identificação da Localidade
DynamicSig[2].Value=1046
DynamicSig[22].Name=Informações Adicionais 1
DynamicSig[22].Value=5556
DynamicSig[23].Name=Informações Adicionais 2
DynamicSig[23].Value=55565a2010ee5ee6c43aa49856d457b5
DynamicSig[24].Name=Informações Adicionais 3
DynamicSig[24].Value=c6eb
DynamicSig[25].Name=Informações Adicionais 4
DynamicSig[25].Value=c6eb118a26b23aea54c2b820d44088a1
UI[2]=C:\Windows\system32\AUDIODG.EXE
UI[5]=Procurar solução online (recomendado)
UI[6]=Verificar se há uma solução mais tarde (recomendado)
UI[7]=Fechar
UI[8]=Isolamento de Gráfico de Dispositivo de Áudio do Windows parou de funcionar e foi fechado
UI[9]=Um problema impediu que o aplicativo funcione corretamente. O Windows notificará você caso uma solução seja disponibilizada.
UI[10]=&Fechar
LoadedModule[0]=C:\Windows\system32\AUDIODG.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\msvcrt.dll
LoadedModule[5]=C:\Windows\system32\RPCRT4.dll
LoadedModule[6]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[7]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[8]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[9]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[10]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[11]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\system32\bcryptPrimitives.dll
LoadedModule[13]=C:\Windows\SYSTEM32\user32.dll
LoadedModule[14]=C:\Windows\system32\GDI32.dll
LoadedModule[15]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[16]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[17]=C:\Windows\system32\rsaenh.dll
LoadedModule[18]=C:\Windows\System32\audioses.dll
LoadedModule[19]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[20]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[21]=C:\Windows\System32\audioeng.dll
LoadedModule[22]=C:\Windows\System32\AVRT.dll
LoadedModule[23]=C:\Windows\System32\audiokse.dll
LoadedModule[24]=C:\Windows\system32\RtkAPO64.dll
LoadedModule[25]=C:\Windows\system32\ole32.dll
LoadedModule[26]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[27]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[28]=C:\Windows\system32\AERTAR64.dll
LoadedModule[29]=C:\Windows\system32\WMALFXGFXDSP.dll
LoadedModule[30]=C:\Windows\system32\mfplat.DLL
LoadedModule[31]=C:\Windows\system32\AERTAC64.dll
FriendlyEventName=Parou de funcionar
ConsentKey=APPCRASH
AppName=Isolamento de Gráfico de Dispositivo de Áudio do Windows
AppPath=C:\Windows\system32\AUDIODG.EXE
NsPartner=windows
NsGroup=windows8
 
Last edited:

My Computer

System One

  • OS
    Windows 8
I'm a computer enthusiast since a kid in the early 80s, and I often help a lot on forums, and the number of times that downgrading anything has been a good thing to do is probably less than 3 or 4 (besides going back to 7 lol - kidding - 8 is same stability). It's so common to see that advice, so I don't blame you.

It's probably antivirus or some driver issue.

If you run the tool in Brink's thread then post the results here, we'll get it good.

http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hi

I tried a lot of versions of realtek HD drivers, but without luck. Problem persists.
Now I upgrated to windows 8.1, but problem persists. I removed avira and use only native windows defender. Sound stil crashing.

More error information:
Nome do Log: System
Fonte: Application Popup
Data: 27/05/2014 21:13:14
Identificação do Evento:26
Categoria da Tarefa:Nenhum
Nível: Informações
Palavras-chave:
Usuário: SISTEMA
Computador: computer_name
Descrição:
Pop-up de aplicativo: Windows - Erro de aplicativo : A instrução no 0xed7bc79e fez referência à memória no 0x00000000. A memória não pôde ser read.


Clique em 'OK' para finalizar o programa
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Popup" Guid="{47BFA2B7-BD54-4FAC-B70B-29021084CA8F}" />
<EventID>26</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-05-28T01:13:14.460425000Z" />
<EventRecordID>12297</EventRecordID>
<Correlation />
<Execution ProcessID="628" ThreadID="676" />
<Channel>System</Channel>
<Computer>computer_name</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Caption">Windows - Erro de aplicativo</Data>
<Data Name="Message">A instrução no 0xed7bc79e fez referência à memória no 0x00000000. A memória não pôde ser read.


Clique em 'OK' para finalizar o programa</Data>
</EventData>
</Event>




==============




Nome do Log: Application
Fonte: Windows Error Reporting
Data: 27/05/2014 21:13:14
Identificação do Evento:1001
Categoria da Tarefa:Nenhum
Nível: Informações
Palavras-chave:Clássico
Usuário: N/D
Computador: computer_name
Descrição:
Falha no bucket , tipo 0
Nome do Evento: APPCRASH
Resposta: Não disponível
ID do CAB: 0


Assinatura do problema:
P1: AUDIODG.EXE
P2: 6.3.9600.17090
P3: 53413821
P4: ntdll.dll
P5: 6.3.9600.17031
P6: 530895af
P7: c0000005
P8: 000000000009c79e
P9:
P10:


Arquivos anexados:


Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_AUDIODG.EXE_4d1fdac7a5347eb2ef9e1d94ce81bd6b8116d3_5bd22b66_1775db49


Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: 3da08dea-e605-11e3-beb5-2c44fdfac142
Status do Relatório: 4100
Bucket com hash:
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-28T01:13:14.000000000Z" />
<EventRecordID>14018</EventRecordID>
<Channel>Application</Channel>
<Computer>computer_name</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Não disponível</Data>
<Data>0</Data>
<Data>AUDIODG.EXE</Data>
<Data>6.3.9600.17090</Data>
<Data>53413821</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.17031</Data>
<Data>530895af</Data>
<Data>c0000005</Data>
<Data>000000000009c79e</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_AUDIODG.EXE_4d1fdac7a5347eb2ef9e1d94ce81bd6b8116d3_5bd22b66_1775db49</Data>
<Data>
</Data>
<Data>0</Data>
<Data>3da08dea-e605-11e3-beb5-2c44fdfac142</Data>
<Data>4100</Data>
<Data>
</Data>
</EventData>
</Event>
 

My Computer

System One

  • OS
    Windows 8
You must log in or register to reply here.
Back
Top