Auzentech driver problem with win 8.1

Burgurne

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Location
Denmark
Greetings.
having som troubble with my soundcard, Auzentech X-Fi forte 7.1
Auzentech, Inc. X-Fi Forte PCI-Express Soundcard : World First soundcards for Music, HTPC, and Gaming after one of the win8.1 updates from Microsoft.

Some times, but not every time, the soundcard resets all settings to lowest settings (speaker 2.0, equalizer off aso) at boot or at waking up from hibernate. First time I saw it was right after upgrading to win8.1, but then it ran fine for month, but now it is getting worse and worse. I have tried to uninstall driver and software, downloaded driver (again) from Auzentech, installed it, but still now and then it resets back to lowest settings.

What can I try to improve this?
 

My Computer

System One

  • OS
    Windows 8.1 64bit Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3570K @4,4Ghz
    Motherboard
    MSI Z77A GD65
    Memory
    16Gbyte DDR3 1866Mhz
    Graphics Card(s)
    GTX770 lightning
    Sound Card
    Auzentech X-Fi Forte 7.1
    Monitor(s) Displays
    BenQ BL2411
    Screen Resolution
    1920*1200
    Hard Drives
    Samsung 840EVO 240Gbyte, Samsung 830 256Gbyte SSD, Seagate 4TB , Western Digital black edition 1,5Tbyte
    PSU
    Zalman ZM850 HP
    Case
    Corsair Carbide 500R
    Cooling
    air
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    60/60mbit fiber
    Browser
    Chrome
    Antivirus
    BitDefender total security
As you have a separate sound card, was the motherboard's integrated (on the motherboard) audio disabled, in the BIOS? If not it can conflict and cause untold problems.

Are the drivers you have 8.1 compatible? There have been issues with some audio chip drivers for 8.1. The systems work perfectly in Windows 8, but 8.1 can cause problems. I have a recording studio and Roland had to issue 8.1 drivers for my USB connected recording interface unit (A Roland Octa-Capture) so it would work in Windows 8.1.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

My Computer

System One

  • OS
    Windows 8.1 64bit Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 3570K @4,4Ghz
    Motherboard
    MSI Z77A GD65
    Memory
    16Gbyte DDR3 1866Mhz
    Graphics Card(s)
    GTX770 lightning
    Sound Card
    Auzentech X-Fi Forte 7.1
    Monitor(s) Displays
    BenQ BL2411
    Screen Resolution
    1920*1200
    Hard Drives
    Samsung 840EVO 240Gbyte, Samsung 830 256Gbyte SSD, Seagate 4TB , Western Digital black edition 1,5Tbyte
    PSU
    Zalman ZM850 HP
    Case
    Corsair Carbide 500R
    Cooling
    air
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    60/60mbit fiber
    Browser
    Chrome
    Antivirus
    BitDefender total security
To verify its the Azentech sound card, you could temporarily disable the card and then enable the RealTek and use the latest driver from MSI, which lists 8.1 and see if it works OK. If it does, it goes back to the sound card or drivers and not some other problem in the PC.

MSI Global ? Motherboard - Z77A-GD65 64
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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