Windows 8 and 8.1 Forums

Windows 8.1 "No audio devices are installed"

  1. #1

    Posts : 8
    Windows 8.1

    Windows 8.1 "No audio devices are installed"

    Hello, fellow... meh, I don't know.

    OS: Windows 8.1 Pro
    Processor: AMD FX-1400 Quad Core
    RAM: 8.00 GB
    Storage: 1.73 TB of 1.81 TB available
    System Type: 64-bit Operating System, x64 based processor
    I don't know if any of you read my last post on audio errors, but I decided to do some revising so maybe people would actually read, as my last post was quite a mess.
    A while ago, my PC was having some lag issues that made the computer practically unusable. I found out in msconfig that I had almost all services running. I disabled many of the services, and I made sure not disable the necessary ones (i.e, Windows Audio.) I restarted my computer and there was a red circle with a white "X" over the audio icon. I clicked on the icon. A window named "Playing Audio" opened. On the window was a bar similar to the one shown while loading/downloading something. Above the bar said "Detecting Problems" and then "Scanning for hardware changes...". This went on for about 10 seconds. After this, the window changed. At the top in blue was "Troubleshooting has completed". Under that was "The troubleshooter made some changes to your system. Try attempting the task you were trying to do before." In the center of the window was "Problems found-Hardware changes might not have been detected".
    In the search bar, I typed "Manage audio devices". When I opened it up, the window told me that there were no audio devices installed. I have checked in Device management under "sound, video and game controllers" That I have sound drivers installed (AMD High Definition Audio Device & High Definition Audio Device.) I have tried multiple times to uninstall/reinstall the drivers to no avail. Any and all help is appreciated/accepted. Have a nice day

      My System SpecsSystem Spec

  2. #2

    Inverness, FL
    Posts : 1,206
    Win 8.1.1 Pro 64 bit, Win 7 Home 64 bit

    The Device Manager listing for sound devices, you list, show AMD High Definition Audio Device which would be the HDMI audio. The High Definition Audio Device indicates you only have the Windows installed basic function sound driver and not the correct driver.

    Download the correct RealTek High Definition Audio driver from the MSI site and install that.
    MSI Global ? Motherboard - 970A-G46 64
      My System SpecsSystem Spec

Windows 8.1 "No audio devices are installed"
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