Windows 8.1 "No audio devices are installed"

CTheRevS

New Member
Messages
8
Hello, fellow... meh, I don't know.

OS: Windows 8.1 Pro
Processor: AMD FX-1400 Quad Core
RAM: 8.00 GB
Storage: 1.73 TB of 1.81 TB available
System Type: 64-bit Operating System, x64 based processor
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I don't know if any of you read my last post on audio errors, but I decided to do some revising so maybe people would actually read, as my last post was quite a mess.
A while ago, my PC was having some lag issues that made the computer practically unusable. I found out in msconfig that I had almost all services running. I disabled many of the services, and I made sure not disable the necessary ones (i.e, Windows Audio.) I restarted my computer and there was a red circle with a white "X" over the audio icon. I clicked on the icon. A window named "Playing Audio" opened. On the window was a bar similar to the one shown while loading/downloading something. Above the bar said "Detecting Problems" and then "Scanning for hardware changes...". This went on for about 10 seconds. After this, the window changed. At the top in blue was "Troubleshooting has completed". Under that was "The troubleshooter made some changes to your system. Try attempting the task you were trying to do before." In the center of the window was "Problems found-Hardware changes might not have been detected".
In the search bar, I typed "Manage audio devices". When I opened it up, the window told me that there were no audio devices installed. I have checked in Device management under "sound, video and game controllers" That I have sound drivers installed (AMD High Definition Audio Device & High Definition Audio Device.) I have tried multiple times to uninstall/reinstall the drivers to no avail. Any and all help is appreciated/accepted. Have a nice day :thumb:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Seagate Barracuda
    Motherboard
    MSI 970A-G46
    Memory
    8.00 GB
    Graphics Card(s)
    MSI 96670 MIDG3
    Monitor(s) Displays
    My TV.
    Screen Resolution
    1920 x 1080
    Case
    Antec
    Keyboard
    Hewlett-Packard Standard PS/2 Keyboard
    Mouse
    Hype 2.4 GHz Wireless Optical Mouse
    Browser
    Google Chrome
    Antivirus
    Malwarebytes Anti-Malware
The Device Manager listing for sound devices, you list, show AMD High Definition Audio Device which would be the HDMI audio. The High Definition Audio Device indicates you only have the Windows installed basic function sound driver and not the correct driver.

Download the correct RealTek High Definition Audio driver from the MSI site and install that.
MSI Global ? Motherboard - 970A-G46 64
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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