Front Audio panel not working on Windows 8.1

SlimShady

New Member
Messages
18
I have a Gigabyte GA-F2A75m-HD2 (Rev 1.0) board and this is quite an odd one. The front port worked with Ubuntu and other Linux distros but it seems to be the opposite case with Windows 8.1. I installed the latest Gigabyte version of the Realtek HD Audio Manager but it still doesn't work. What should I do?

I have the codec ALC887
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo
You might want to double check if you have the latest BIOS firmware.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Is the device listed in the device manager?
If not, you can check the Bios to see if it's still enabled.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
Oh so I need the latest BIOS version for it to work then aye? Okay I'll try.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo
Oh so I need the latest BIOS version for it to work then aye? Okay I'll try.

First, check to see if the HD audio is enabled in the bios.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
Is the device listed in the device manager?
If not, you can check the Bios to see if it's still enabled.

It just detects the rear sound card. As far as I know the front port uses the AC'97 version of the board that the case originally came with.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo
What's showing in your device manager?

Capture.PNG

Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Help Forums
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
Screenshot.png
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo
Two things you can check.
1. Enabled
2. Front Panel Levels

Capture3.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
It didn't work.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
Does that mean that I would have to remove the Realtek Audio HD Manager?
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo
It didn't work.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo
Mr. S. and others have been doing a fine job of supporting you throughout this issue so there is very little for me to suggest; however, I did notice you installed that Realtek Audio Manager and I also noticed that your front panel headset option is not displaying either. That tells me that something may have come "coincidentally" loose inside your case. So, have you opened the case to ensure all connections to the front panel header are still secure? If so, I would tentatively recommend that you try uninstalling the Realtek Audio Manager and see if that fixes your issue because I also have the same chipset that could benefit from the R2.71 drivers; however, I decided not to install it because my audio worked perfectly (both front and back) with the drivers found during my Windows 8.1 Pro installation. Here's my screen for comparison:

Screenshot (22).png

Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
I just checked and the cable sits stable on the board :)
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte
    CPU
    AMD A4-5300 3.4 GHz
    Motherboard
    Gigabyte GA-F2A75M-HD2
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 7480D
    Sound Card
    Realtek HD Audio ALC887
    Monitor(s) Displays
    Samsung SyncMaster S16A100N
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 80 GB
    PSU
    500 Watts
    Case
    Astone Enforcer
    Cooling
    AMD Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    1.0 MBPS
    Browser
    Mozilla Firefox/Google Chrome
    Antivirus
    Avast/ESET/Comodo
I just checked and the cable sits stable on the board :)

OK, just wanted to be sure. Did you try uninstalling the Realtek Audio Manager completely and rebooting to see if your headset port is now being detected?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
One more thought, if you trying to configure 7.1-channel audio, you have to use an HD front panel audio module and enable the multi-channel audio feature through the audio driver. However, if you are using anything less, then maybe you need to set that option to either 5.1 or just stereo (eg two speakers) to see if the front panel ports are now recognized as such.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
It just detects the rear sound card. As far as I know the front port uses the AC'97 version of the board that the case originally came with.
I am not sure if this is correct. Normally, there are 2 connectors: AC'97 and HD Audio on the cable for front panel audio. I use the HD Audio Connector for all my PC's so you might want to double check the MB manual whether HD Audio Connector should be used instead.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
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