Windows 8 and 8.1 Forums

Video sound but no picture

  1. #1

    Posts : 16
    Windows 8.1

    Video sound but no picture

    Hello everyone.
    Got my new WIN 8 pc set up (see below). webcam videos (AVI) play fine. Digital camera videos (MOV) play fine. The issue is with MPG videos. They have sound but no picture. These are videos originally on VHS, burned to DVD and then copied to hard drive. They play fine on WIN 7, but not WIN 8. When I open them with WMP, I have sound, but no picture. When I open them with VIDEO, I get the error: "That item was encoded in a format that is not supported by your version of Windows." Do I need third-party software to view these correctly? Thanks.

    4 GB RAM
    64 BIT
    1TB HDD
    Last edited by Brink; 25 Oct 2013 at 18:48. Reason: Removed illegal content

      My System SpecsSystem Spec

  2. #2

    Posts : 2,191
    Windows 8.1

    Sound like a codec issue to me. You can try downloading VLC media player to see if it has the proper codec to play those videos or you can convert them to a different format (eg, avi, mov, mp4, etc) using a free video converter like Freemake Video Converter:

    VideoLAN - Download official VLC media player for Windows

    Free Video Converter | MP3 MP4 AVI 3GP MKV DVD | FREE Download

    Good luck.
      My System SpecsSystem Spec

Video sound but no picture

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