penTechCoach
New Member
- Messages
- 19
- Location
- New York
Basic Specs
Brand New Toshiba Satellite C855
Win 8 64-bit
6 GB RAM
Display Adapter: Intel(R) HD Graphics (2000)
Driver: Intel 9.17.10.3040
Playback Devices
Show Disabled Devices - checked
Show Disconnected Devices - checked
High Def Audio Device displays as not plugged in
I have spent hours installing and uninstalling drivers from the Toshiba and Intel sites. Tech support said to return it but I have just spent 2 days installing software. I never took a break to watch Netflix. Any suggestions will be greatly appreciated!
Brand New Toshiba Satellite C855
Win 8 64-bit
6 GB RAM
Display Adapter: Intel(R) HD Graphics (2000)
Driver: Intel 9.17.10.3040
Playback Devices
Show Disabled Devices - checked
Show Disconnected Devices - checked
High Def Audio Device displays as not plugged in
- Cable is plugged in
- Cable has been tested on backup laptop
- Cable connected to HDTV
- Video is fine
- No Audio
I have spent hours installing and uninstalling drivers from the Toshiba and Intel sites. Tech support said to return it but I have just spent 2 days installing software. I never took a break to watch Netflix. Any suggestions will be greatly appreciated!
My Computer
System One
-
- OS
- Windows 8 Pro 64-bit
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba C855
- CPU
- Intel Pentium CPU B980 @2.4GHz
- Memory
- 6.00 GB
- Graphics Card(s)
- Intel Processor Graphics 2000
- Sound Card
- Realtek
- Monitor(s) Displays
- Built-in, external Samsung 19" Syncmaster, Coby 23" HDTV
- Keyboard
- Logitech Wireless K250
- Mouse
- Logitech Wireless Trackball M570
- Browser
- FireFox
- Antivirus
- WIndows Defender