Hello,
I have a Toshiba Satellite L875-S7110 with Windows 8 that is a few months old now, and had been working fantastic until last night. Windows did an update, and now I have a red X over my sound icon that states "No Audio Output Device is installed."
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Intel(R) Display Audio" and "Realtek High Definition Audio" both listed with the little yellow caution icons on them. I have tried to disable, then enable each of them seperately and both together, which had no effect. I have tried to unistall both of them, restart the laptop, and let the drivers reinstall themselves, to no effect. I have tried downloading the latest drivers from both the Intel and Realtek product sites. The one from Intel seemed to install correctly and asked to restart the computer. There was no positive change to the audio though, stil the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
If I go to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
If I go to Recovery, to try to roll back my updates with System Restore, I get errors on ALL of my restore points with the following message, "System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: The specified restore point is missing or corrupt. Try again using another restore point. (0x81000201)"
I am usually pretty savvy in being able to research fixes and get around my computers, but thus far I've spent hours trying to get my sound back with no success. I'll be so appreciative of some help. Thank you!
~Camax
I have a Toshiba Satellite L875-S7110 with Windows 8 that is a few months old now, and had been working fantastic until last night. Windows did an update, and now I have a red X over my sound icon that states "No Audio Output Device is installed."
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Intel(R) Display Audio" and "Realtek High Definition Audio" both listed with the little yellow caution icons on them. I have tried to disable, then enable each of them seperately and both together, which had no effect. I have tried to unistall both of them, restart the laptop, and let the drivers reinstall themselves, to no effect. I have tried downloading the latest drivers from both the Intel and Realtek product sites. The one from Intel seemed to install correctly and asked to restart the computer. There was no positive change to the audio though, stil the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
If I go to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
If I go to Recovery, to try to roll back my updates with System Restore, I get errors on ALL of my restore points with the following message, "System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: The specified restore point is missing or corrupt. Try again using another restore point. (0x81000201)"
I am usually pretty savvy in being able to research fixes and get around my computers, but thus far I've spent hours trying to get my sound back with no success. I'll be so appreciative of some help. Thank you!
~Camax
My Computer
System One
-
- OS
- Windows 8
