HP Pavilion Audio Stutter Help!

modmyth

New Member
Messages
2
Location
Fairbanks, AK
This is driving me nuts! Bought this Pavilion p6-2317c desktop a couple months ago.
It has Win 8 x64, 8gb ram, and integrated IDT audio. It worked great out of box for a while, then I started noticing a slight break or stutter in music, whether online or on my hard drive. I tried installing fresh drivers,etc and paid attention to programs and games I had installed, but was stumped. SO I reinstalled Win 8 back fresh and everything was fixed! Now, 3 weeks later, same stutter issue!!!! I looked around here on other folks' issues and downloaded and ran the crash diagnostic tool, the results of which are attached. ANY help is greatly appreciated!!!!!!
 

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My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP/p6-2317c
    CPU
    AMD A6-5400k
    Motherboard
    MSI MS-7778 Jasmine
    Memory
    8GB
    Graphics Card(s)
    AMD Radeon HD 7540D
    Browser
    Firefox
    Antivirus
    Avast
Believe it or not, I also got that problem on dv6 envy.

What I noticed here, is that it only happens with WMP, very rare on Music APP and it doesn't happen on MPC-Homecinema (Media Player Classic)... so I use the latest two until WMP gets a fix or something.

I also messed with drivers, programs and updated all but for nothing. It's puzzling.
But since not all music players are affected, it doesn't worry me anymore. Maybe we'll find something, a fix to that, I really hope so.

Cheers
Hopachi
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
As it works ok, for a while, after a clean install; this suggests some added application could be the culprit. Look back over what has been installed since the last reinstall, especially those that are in the startup and start temporarily disabling them one at a time to see if it makes a difference.

One other trick that helps, sometimes but not always, is to uninstall the sound, in the device manager, then restart the PC and when Windows starts it will detect and install the sound on a difference shared IRQ. Sound is always on a shared IRQ with a higher priority device and can be "interrupted" and cause stuttering.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Hopachi, thanks for the rep. But, what I posted are just some suggestions on what could be the problem, not that it is the definitive answer.

Jack
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Hopachi, thanks for the rep. But, what I posted are just some suggestions on what could be the problem, not that it is the definitive answer.

Jack

No problem Jack. It's something worth testing if I get the time.
I'm still not sure if my problem and that from OP are the same but in my case it seems to be WMP-related because all other players work fine.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
It is the same on every player or web-based app (like Slacker or Pandora). I tried uninstalling all audio from the device manager and allowing Windows to reinstall, but am listening to Slacker right now and I'm still getting that occasional slight buzz interrupt. *sigh*
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP/p6-2317c
    CPU
    AMD A6-5400k
    Motherboard
    MSI MS-7778 Jasmine
    Memory
    8GB
    Graphics Card(s)
    AMD Radeon HD 7540D
    Browser
    Firefox
    Antivirus
    Avast
It is the same on every player or web-based app (like Slacker or Pandora). I tried uninstalling all audio from the device manager and allowing Windows to reinstall, but am listening to Slacker right now and I'm still getting that occasional slight buzz interrupt. *sigh*

Sorry to hear that. :( It seems to be a quite serious issue that differs from what I have here.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.
How about other programs that are in the startup, as I mentioned. Temporarily disable one at a time, those that were installed after the problem started to see if one of them is causing it. This is a good area to zero in on since it worked after the reinstall but then started doing it again later - possiblity that something installed later caused it.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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