Front panel no left sound

Jezze

New Member
Messages
2
Hello,

I've got an Z77 Pro3 mobo (Asrock) and a Bitfenix Shinobi case. I've installed the HD-audio plug from the case to the motherboards hd-audio place correctly.

My problem is that the case's front panel gives sounds only to my headsets right side but not to the left side. The microphone jack on the front panel works perfectly and my speakers, which are connected to the mobo's jacks, work perfectly. I've tried uninstalling and reinstalling audio drivers but that doesn't help.

What can I do? I don't understand how the jack can give audio only to the right side of the headset... (Headset is 100% working)
 

My Computer

System One

  • OS
    Windows 8 Pro
Check the HD audio plug that is connected to the motherboard to make sure its fully seated. If that is OK, the problem is either in the cable or the front panel assembly in the case. If you have an AC97 connector, use that instead of the HD Audio connector for the motherboard and see if that makes a difference. If there is no difference, the problem is most likely in the front panel assembly. There is a chance its the motherboard but 99% the front panel.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I've checked out that the cables are well connected, I'm using the HD-audio cable which is connected to the hd-audio pins. I've also tried out AC'97 but neither works...

How can the front panel assembly be wrong? How can I check it out?
 

My Computer

System One

  • OS
    Windows 8 Pro
I've had bad front panel assemblies in new cases. I had one that had two USB ports but only one worked. I had another that the connector for the cables from the motherboard was not installed correctly.

You will have to take the front panel off to inspect it to see if there is anything physically wrong. It will take an ohmmeter and some electronics knowledge to further troubleshoot.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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