Solved Annoying problem with sound crackling and skipping

windav

Member
Member
Messages
15
Hi all,
I have read quite many posts so far regarding this issue in Windows 8. It Looks like they have overlooked the Sound skipping problem during playback on different programs and codecs. Whenever one uses Media Player, Spotify or any other audio programs the Sound skipps and crackles. It comes to the point when this is unlistenable any more. My System is definitely strong enough for handling Windows 8 Pro. I've been trying to use different methods like compatibilty installations , playback modifications , drivers etc. but nothing helps. When the system goes in high latency then the sound skipps. Do we need to wait for 64bit proper drivers for Windows 8 update or is there any other solution ? Thanks.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
You say that you have installed the the latest drivers yes?
Where did you obtain these drivers did you go straight to you manufactures website normally under support?
Or where these just pre installed by Windows.

Also it might be worth installing the latests Chip-set driver for your system.
To my knowledge Sony has a programme that you can download from there support page that will install all the latest update for you.
 

My Computer

System One

  • OS
    Windows 8.1 pro media centre 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD 8320 @ 4.0 ghz
    Motherboard
    GA-990FXA-UD5 (rev. 3.0)
    Memory
    Corsair Vengeance Pro 16GB @ 1866mhz...
    Graphics Card(s)
    XFX R9 270 OC 2gb x2
    Sound Card
    5.1 onboard
    Monitor(s) Displays
    2 x Acer 22"
    Screen Resolution
    1600 x 900
    Hard Drives
    320 ssd OS 3x 1 Tb bkups
    PSU
    Corsair RM850
    Case
    NZXT H440
    Cooling
    Corsair H110i
    Keyboard
    Microosoft media
    Mouse
    Rat 9
    Internet Speed
    sky
    Browser
    Chrome
    Antivirus
    Windows
Hey , I have exactly the same problem ,
with Realtek alc887 ,
I tried everything , but with no success ...
if you find solution pleaseeeeee helpppp
 

My Computer

System One

  • OS
    win 8
You say that you have installed the the latest drivers yes?
Where did you obtain these drivers did you go straight to you manufactures website normally under support?
Or where these just pre installed by Windows.

Also it might be worth installing the latests Chip-set driver for your system.
To my knowledge Sony has a programme that you can download from there support page that will install all the latest update for you.

Yes, I tried almost everything. Intel 945 chipset drivers, Sigmatel 64bit for Windows 7 etc. does not working. I think they need to put the update on Windows update or release 64bit sound drivers asap ?
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
You say that you have installed the the latest drivers yes?
Where did you obtain these drivers did you go straight to you manufactures website normally under support?
Or where these just pre installed by Windows.

Also it might be worth installing the latests Chip-set driver for your system.
To my knowledge Sony has a programme that you can download from there support page that will install all the latest update for you.

Yes, I tried almost everything. Intel 945 chipset drivers, Sigmatel 64bit for Windows 7 etc. does not working. I think they need to put the update on Windows update or release 64bit sound drivers asap ?
Right as a far as I know Sigmatel is now called IDT, so you will be waiting a very long time for them to release any update!!!
Your best bet is to go on over to the IDT Audio, website and obtain a copy of there latest 64bit drivers and see if they will install on your machine.
 

My Computer

System One

  • OS
    Windows 8.1 pro media centre 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD 8320 @ 4.0 ghz
    Motherboard
    GA-990FXA-UD5 (rev. 3.0)
    Memory
    Corsair Vengeance Pro 16GB @ 1866mhz...
    Graphics Card(s)
    XFX R9 270 OC 2gb x2
    Sound Card
    5.1 onboard
    Monitor(s) Displays
    2 x Acer 22"
    Screen Resolution
    1600 x 900
    Hard Drives
    320 ssd OS 3x 1 Tb bkups
    PSU
    Corsair RM850
    Case
    NZXT H440
    Cooling
    Corsair H110i
    Keyboard
    Microosoft media
    Mouse
    Rat 9
    Internet Speed
    sky
    Browser
    Chrome
    Antivirus
    Windows
I think I have finally found a solution for Windows Pro 8 64bit which in fact didn't need any solution probably ;) hence the problems....( it works al least in 90 % let's say so... ). Ok now to the point. First of all ,after you do a clean install of Windows 8 64bit do not refer to any proprietary programs from previous version of any Windows. What I mean is this:

1. Install a clean Windows
2. Do not install anything what is regarding the computer function keys. I mean no additional software for FN keys ,brightness , volume, wireless switches etc. leave those !
3. Do not install any new drivers for Windows 8 if the system had already found and installed their own from the disc. Anyway, most of these new Windows drivers like sound, controllers etc. are not ready yet for it.
4. You will not need them because Windows 8 has it's own inbuilt functions for volume, brightness etc. so don't install any from the previous systems or the ones designed for laptops.
5. Do not install any Antivirus for now as Windows 8 has its own inbuilt Antivirus program ! Let it run.
6. In Device Manager please leave those devices with no drivers ! Do not force them to be updated online , now in most cases they will not be updated for Windows 8. The most important will be installed from the disc.
7. If you must install any programs that were working fine in the previous versions do this only in compatibility mode.

It'll be working fine. It's a very nice and fast system. Very friendly and it can only get better , it's just too young for the drivers so now use it scarcely. There shouldn't be any high latency issues or sound skipping etc.

Try this out..thank guys for all the answers.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
I think I have finally found a solution for Windows Pro 8 64bit which in fact didn't need any solution probably ;) hence the problems....( it works al least in 90 % let's say so... ). Ok now to the point. First of all ,after you do a clean install of Windows 8 64bit do not refer to any proprietary programs from previous version of any Windows. What I mean is this:

1. Install a clean Windows
2. Do not install anything what is regarding the computer function keys. I mean no additional software for FN keys ,brightness , volume, wireless switches etc. leave those !
3. Do not install any new drivers for Windows 8 if the system had already found and installed their own from the disc. Anyway, most of these new Windows drivers like sound, controllers etc. are not ready yet for it.
4. You will not need them because Windows 8 has it's own inbuilt functions for volume, brightness etc. so don't install any from the previous systems of the ones designed for laptops.
5. Do not install any Antivirus for now as Windows 8 has its own inbuilt Antivirus program ! Let it run.
6. In Device Manager please leave those devices with no drivers ! Do not force them to be updated online , now in most cases they will not be updated for Windows 8. The most important will be installed from the disc.

It'll be working fine. It's a very nice and fast system. Very friendly and it can only get better , it's just too young for the drivers so now use it scarcely. There shouldn't be any high latency issues or sound skipping etc.

Try this out..thank guys for all the answers.

Glade you finally found the solution you had me searching the Microsoft Update Catalogue for the latest drivers lol.
Fresh install was on the tip of my tongue just don't like jumping straight to that option and let Microsoft do it's thing.
Yes no need for antivirus programme unless needed for specifics. Microsoft basic security is a wonderful little programme now they have combined defender with essentials.
 

My Computer

System One

  • OS
    Windows 8.1 pro media centre 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD 8320 @ 4.0 ghz
    Motherboard
    GA-990FXA-UD5 (rev. 3.0)
    Memory
    Corsair Vengeance Pro 16GB @ 1866mhz...
    Graphics Card(s)
    XFX R9 270 OC 2gb x2
    Sound Card
    5.1 onboard
    Monitor(s) Displays
    2 x Acer 22"
    Screen Resolution
    1600 x 900
    Hard Drives
    320 ssd OS 3x 1 Tb bkups
    PSU
    Corsair RM850
    Case
    NZXT H440
    Cooling
    Corsair H110i
    Keyboard
    Microosoft media
    Mouse
    Rat 9
    Internet Speed
    sky
    Browser
    Chrome
    Antivirus
    Windows
I think I have finally found a solution for Windows Pro 8 64bit which in fact didn't need any solution probably ;) hence the problems....( it works al least in 90 % let's say so... ). Ok now to the point. First of all ,after you do a clean install of Windows 8 64bit do not refer to any proprietary programs from previous version of any Windows. What I mean is this:

1. Install a clean Windows
2. Do not install anything what is regarding the computer function keys. I mean no additional software for FN keys ,brightness , volume, wireless switches etc. leave those !
3. Do not install any new drivers for Windows 8 if the system had already found and installed their own from the disc. Anyway, most of these new Windows drivers like sound, controllers etc. are not ready yet for it.
4. You will not need them because Windows 8 has it's own inbuilt functions for volume, brightness etc. so don't install any from the previous systems of the ones designed for laptops.
5. Do not install any Antivirus for now as Windows 8 has its own inbuilt Antivirus program ! Let it run.
6. In Device Manager please leave those devices with no drivers ! Do not force them to be updated online , now in most cases they will not be updated for Windows 8. The most important will be installed from the disc.

It'll be working fine. It's a very nice and fast system. Very friendly and it can only get better , it's just too young for the drivers so now use it scarcely. There shouldn't be any high latency issues or sound skipping etc.

Try this out..thank guys for all the answers.

Glade you finally found the solution you had me searching the Microsoft Update Catalogue for the latest drivers lol.
Fresh install was on the tip of my tongue just don't like jumping straight to that option and let Microsoft do it's thing.
Yes no need for antivirus programme unless needed for specifics. Microsoft basic security is a wonderful little programme now they have combined defender with essentials.

Thanks a lot, no need for searching now , anyway I was doing the same for days...!
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
Hi all. Coming back to this again. Please don't rely on the solution above. I wrote it works in 90% and that's true it doesn't work in 100%. The problem exists in all Windows 8 versions both 32 and 64 bit and it is a high latency issue. It looks like Windows 8 has been stripped of the most professional approach that Windows 7 or Vista have. So for now it is not recommended for users who want to get the most of it for music productions , media etc. Take a look in here. There needs to be a new service pack in order to sort it out. For now, there seems to be no solution unfortunately...

Windows 8's greatest weakness: DPC latency - AnandTech Forums
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
And that one's talking about the Surface tablet, which is Windows RT (not 8) running on a specific hardware platform.

Google "Windows 7 DPC latency" and you'll get about 60K hits. Random pops and crackling have been a persistent issue since Windows 3.1...
 

My Computer

System One

  • OS
    Windows 8 Pro
Random pops and crackling have been a persistent issue since Windows 3.1...

P.S. I've been using Windows Vista Business for about 6 years I think...I never experienced popping or crackling sound issue in it also in windows 7 and there have been so many complaints about Vista, I always regarded both Vista and 7 as really stable and excellent systems. Though 7 and 8 have both much better design and interface than Vista.
 
Last edited:

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
Whether or not you experience sound issues depends on the sound card/audio chipset, the hardware configuration, what processes are running in the background, whether you're on battery or AC power, and 50 other variables besides the OS. Some do, some don't.
 

My Computer

System One

  • OS
    Windows 8 Pro
This is also worth trying if the option is available in your bios. Look for HPET (usually in power management section) and toggle it off or on depending on its current setting. Also, if available, set it to 32 or 64 bit to match the windows version you're running
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lily
    CPU
    intel 4790k@4.7
    Motherboard
    msi z97 mpower max ac
    Memory
    16gb ripjaws x @2133
    Graphics Card(s)
    evga 980ti sc+
    Sound Card
    creative sbz
    Monitor(s) Displays
    dell u3011
    Hard Drives
    840 evo 250 & 9tb
    PSU
    evga supernova 1000
    Case
    corsair 750d
    Cooling
    corsair h110
    Keyboard
    logitech g710
    Mouse
    logitech g502
    Internet Speed
    cable@110/15
    Browser
    firefox
    Antivirus
    webroot
This is also worth trying if the option is available in your bios. Look for HPET (usually in power management section) and toggle it off or on depending on its current setting. Also, if available, set it to 32 or 64 bit to match the windows version you're running
Hi , the option in CMD didn't help...here is the explanation. All stuttering is the Windows' programming skeleton issue. It needs to be fixed through the Windows Update I guess:

View topic - Windows 8 Beta - Audio pops & clicks - Windows, Apple, Application, Abandonware and Game Beta Downloads/Repository - BetaArchive
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
I don't understand, are you saying windows 8 has higher latency than windows 7? If so that is not the case and if you are using DPC to check it i suggest switching LatencyMon which is compatible with win8 (DPC will give inaccurate readings in 8 that are much higher than they actually are). From my testing I have noticed that HPET enabled in the bios of my board produces vastly lower latency than disabled but I also think you might have to install windows with it enabled in bios for it to properly work.
On my system, with HPET enabled in bios latencymon shows 5-10 latency with periodic spikes to 800, just like it did in 7. With HPET disabled i get a solid 800 latency with spikes to 1100. I also use both x-fi and onboard realtek with out any issues at all
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lily
    CPU
    intel 4790k@4.7
    Motherboard
    msi z97 mpower max ac
    Memory
    16gb ripjaws x @2133
    Graphics Card(s)
    evga 980ti sc+
    Sound Card
    creative sbz
    Monitor(s) Displays
    dell u3011
    Hard Drives
    840 evo 250 & 9tb
    PSU
    evga supernova 1000
    Case
    corsair 750d
    Cooling
    corsair h110
    Keyboard
    logitech g710
    Mouse
    logitech g502
    Internet Speed
    cable@110/15
    Browser
    firefox
    Antivirus
    webroot
I don't understand, are you saying windows 8 has higher latency than windows 7? If so that is not the case and if you are using DPC to check it i suggest switching LatencyMon which is compatible with win8 (DPC will give inaccurate readings in 8 that are much higher than they actually are). From my testing I have noticed that HPET enabled in the bios of my board produces vastly lower latency than disabled but I also think you might have to install windows with it enabled in bios for it to properly work.
On my system, with HPET enabled in bios latencymon shows 5-10 latency with periodic spikes to 800, just like it did in 7. With HPET disabled i get a solid 800 latency with spikes to 1100. I also use both x-fi and onboard realtek with out any issues at all

Thanks for suggestion. I don't have HPET option in my BIOS unfortunately so I tried to disable it in CMD. It didn't help. There's often a buzzing , stuttering sound popping out. All drivers have been updated and all devices. So I guess this has something to do with IDE ATAPI / DMA controllers.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    vaio sz4
    CPU
    Intel core duo 2ghz
    Motherboard
    Intel 945
    Memory
    2 GB
    Graphics Card(s)
    Nvidia go 7400
    Sound Card
    Sigmatel High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    12800 x 800
    Hard Drives
    120 GB
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