Windows 8 and 8.1 Forums

Certain Metro Apps crash as soon as I open them.

  1. #1

    Posts : 219
    Windows 8.1 Pro 64 Bit

    Certain Metro Apps crash as soon as I open them.

    When I initially loaded windows 8, every metro app I tried loaded without issue. A little while in, it seemed to me that my system was running hotter than normal, and that the fan was running harder then usual for just basic tasks. I set about upgrading my video card driver. I have an nvidia gtx 460. I downloaded the latest driver for win8 64 from their website and loaded it. Now, after loading it, or at least it seems this way to me, most Metro apps crash shortly after I try to open them. People still works, but mail, photos, weather, etc, all fail. Any help appreciated!!

      My System SpecsSystem Spec

  2. #2

    Posts : 219
    Windows 8.1 Pro 64 Bit

    It should be noted also, that my system still seems to be running hotter than normal, with the Fan pushing harder.
      My System SpecsSystem Spec

  3. #3

    Posts : 219
    Windows 8.1 Pro 64 Bit

    Here is what I see in the event logs:

    Log Name: Application
    Source: Microsoft-Windows-Immersive-Shell
    Date: 7/18/2012 7:15:07 AM
    Event ID: 2486
    Task Category: (2414)
    Level: Error
    Keywords: (64),Process Lifetime Manager
    User: JoelOffice\joel
    Computer: JoelOffice
    App microsoft.windowsphotos_8wekyb3d8bbwe!Microsoft.WindowsLive.ModernPhotos did not launch within its allotted time.
    Event Xml:
    <Event xmlns="">
    <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
    <TimeCreated SystemTime="2012-07-18T14:15:07.237685000Z" />
    <Correlation />
    <Execution ProcessID="2784" ThreadID="1332" />
    <Security UserID="S-1-5-21-679208577-821195628-664658-1006" />
    <Data Name="ApplicationId">microsoft.windowsphotos_8wekyb3d8bbwe!Microsoft.WindowsLive.ModernPhotos</Data>
      My System SpecsSystem Spec

  4. #4

    Posts : 7
    Windows 8

    Has anyone come up with a resolution on this?

    I too have run across this problem twice now. I have fixed it 2 different ways.
    1st - REBUILD
    2nd - Created a New Profile

    Maybe I am not looking in the right place but all the answers I have seen to fix this is Screen Resolution and Time/Date.

    Yeah neither of these are a problem. I am just working, and the all of a sudden, boom dead.
      My System SpecsSystem Spec

  5. #5

    Posts : 4
    Windows 8

    This happened to me. It was most of the Metro Apps made by Microsoft (IE10 and Store were the only ones that still worked). Third party metro apps worked fine like Google search, Amazon ect. I did some Googling and did most of the common recommendations like making my profile local, turning off all live tiles ect. I even re-traced my steps and uninstalled Apps/desk top programs that I hap put on recently and nothing worked!

    Then I noticed my wife using one to the apps that crashed for me on her profile (she did not have an Admin profile either). So it was certainly my profile that was the issue.

    I tried creating a new profile and everything works. I did did figure out what was wrong with my profile to begin with and I am in the process now of moving everything over to my new profile so I can remove the old one. I hope this helps!
      My System SpecsSystem Spec

  6. #6

    Posts : 1,127
    Windows 8.1 Pro

    When I first installed Windows 8 on my system, the Windows Store apps worked fine. But then I installed the latest Catalyst drivers for my ATI HD4670 and ATI HD4200 graphics cards and then I had the problems with streaming Metro apps like Netflix, TuneIn, iHeartRadio, Xbox Music, etc.. They would terminate instantly. Actually, not terminate, but minimizing and suspending. If I tried to restore the window, it would minimize again.

    here's a sample of the behavior:

    I uninstalled the graphics driver (but kept the rest of the Catalyst suite) and went back to the Windows ATI driver and functionality returned.
      My System SpecsSystem Spec

Certain Metro Apps crash as soon as I open them.

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