Solved AVG Internet Security blocking software install

JimJoe

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When I try to install Campaign Cartographer 3 on my Win 8.1 laptop it checks with the company that wrote the software to check on my serial number.

An 'okay' comes back from their server, but it is blocked by AVG. It shows up in the Firewall log as 'FilterDevice blocked'.

I have tried reaching out to AVG, but my home version evidently isn't allowed to log into their forums.

I tried 'allow all' in the firewall, but that didn't work either,

Is there anyway I can fix this ?

Thanks !
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X551MA
    Memory
    4 gigs
    Hard Drives
    440 gigabyte Sata 2
    Keyboard
    built-in
    Mouse
    Acer USB
    Internet Speed
    5 megabits
    Browser
    Firefox
Sometimes I have to turn off real time protection shields off just long enough to install desired software, then immediately turn shield on again.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
I tried that, and didn't fix it. However, I took the old references out of the registry, installing fine.

But AVG is also blocking my netbit flex from uploading my walking steps. I have a tech request in for fitbit for that.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X551MA
    Memory
    4 gigs
    Hard Drives
    440 gigabyte Sata 2
    Keyboard
    built-in
    Mouse
    Acer USB
    Internet Speed
    5 megabits
    Browser
    Firefox
Well, Fitbit says check with AVG Internet Security and AVG says call them for $79 for one device. No way.

My flex isn't syncing. I checked my AVG Internet Security software, and it looks like that is blocking my sync attempts.

It shows the time and date I started syncing, then 'SYSTEM' outgoing blocked or 'FilterDevice' Incoming and Blocked.

I do have 'allow' on the executables, but there are the two above items which are still blocked.

How do I fix my AVG firewall to allow my Flex to Sync ?

Thanks !

I did try to log into AVG's forums, but got redirected to the FAQ files. They don't have the answer.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X551MA
    Memory
    4 gigs
    Hard Drives
    440 gigabyte Sata 2
    Keyboard
    built-in
    Mouse
    Acer USB
    Internet Speed
    5 megabits
    Browser
    Firefox
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