Unable to download ANYTHING, administrator has blocked ...

btowngurl1974

New Member
Messages
69
Location
Indiana, USA
Every time I try to download, say a codec, or movie maker, or even something simple, I get the pop-up message, Your Administrator has blocked this program. Please contact your IT...". I AM the one and only user on my laptop, and I don't understand this. I have looked at other forums and posts about this and nothing seems to give an answer that works. I can't do a restore, because all the restore points are within the time frame this all began, and my repair/recovery option is corrupted.
Thanks for any input and help.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 3521
    CPU
    Intel Core i3-3227U CPU 1.90GHz
    Motherboard
    EUFI
    Memory
    4.00 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Name High Definition Audio Device
    Monitor(s) Displays
    Name Intel(R) HD Graphics 4000
    Screen Resolution
    Resolution 1366 x 768 x 60 hertz
    Hard Drives
    Manufacturer (Standard disk drives)
    Model ST500LT012-9WS142
    Media Type Fixed hard disk
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SanDisk Cruzer Glide USB Device
    Keyboard
    Description Standard PS/2 Keyboard
    Mouse
    Hardware Type Dell Touchpad
    Browser
    IE11
    Antivirus
    Windows Defender and Norton 360
    Other Info
    1394ohci 1394 OHCI Compliant Host Controller c:\windows\system32\drivers\1394ohci.sys Kernel Driver No Manual Stopped OK Normal No No
    3ware 3ware c:\windows\system32\drivers\3ware.sys Kernel Driver No Manual Stopped OK Normal No No
    acpi Microsoft ACPI Driver c:\windows\system32\drivers\acpi.sys Kernel Driver Yes Boot Running OK Critical No Yes
    acpiex Microsoft ACPIEx Driver c:\windows\system32\dri
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