I have a Dell Inspiron 660 running Window 8.1 Pro.
I had been using Outlook 2013 for about a month with no problems, when I got a message saying my OUTLOOK.PST file was approaching maximum size of 2Gb. However, I could not open it to compact it or delete items to bring the size down. I just kept getting the "approaching maximum size" error.
Outlook was NOT asking for a password for my mail server, It's specifically asking for a PW to open OUTLOOK.PST.
So, I opened the OUTLOOK.PST file in Outlook 2007 successfully, did some housekeeping, and reduced the size to about 700Mb. However, when I tried to open the PST in Outlook 2013 again, I was prompted for a password to open the PST. I tried my MS Account PW, and several other PWs, but none worked. I never set a PW for the OUTLOOK.PST in the first place. I was never prompted for a PW before the "max size" error came up.
I am able to open the file in Outlook 2007 without being prompted for a PW but every time I try to open it in OL2013, I get the PW prompt.
I have also run the SCANPST.EXE utility on the OUTLOOK.PST file, but that has not changed the PW prompt.
Any suggestions would be appreciated.
Ken
I had been using Outlook 2013 for about a month with no problems, when I got a message saying my OUTLOOK.PST file was approaching maximum size of 2Gb. However, I could not open it to compact it or delete items to bring the size down. I just kept getting the "approaching maximum size" error.
Outlook was NOT asking for a password for my mail server, It's specifically asking for a PW to open OUTLOOK.PST.
So, I opened the OUTLOOK.PST file in Outlook 2007 successfully, did some housekeeping, and reduced the size to about 700Mb. However, when I tried to open the PST in Outlook 2013 again, I was prompted for a password to open the PST. I tried my MS Account PW, and several other PWs, but none worked. I never set a PW for the OUTLOOK.PST in the first place. I was never prompted for a PW before the "max size" error came up.
I am able to open the file in Outlook 2007 without being prompted for a PW but every time I try to open it in OL2013, I get the PW prompt.
I have also run the SCANPST.EXE utility on the OUTLOOK.PST file, but that has not changed the PW prompt.
Any suggestions would be appreciated.
Ken
Last edited:
My Computer
System One
-
- OS
- Win8.1 Pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell Inspiron 660
- CPU
- Intel Core5 3330 3GHz
- Memory
- 8Gb
- Browser
- IE11; Chrome
- Antivirus
- Norton