Looking for helpdesk/asset management software

jvuz

New Member
Messages
9
Just till now, we're using OCSNG together with GLPI, but because of some problems that don't seem to being changed and lack of some features, we started our search for a new helpdesk/asset management software. We don't mind to go for a paying version, but it needs to be able to change the language (dutch and french). Does somebody has some good ideas our experiences with some software?

Jvuz
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-2500K @ 3.30GHz - S1155
    Motherboard
    Asus P8P67 LE Rev3, Intel P67, S115
    Memory
    8GB Corsair DDR3 XMS3, PC3-12800
    Graphics Card(s)
    NVIDIA GeForce GTX 650
    Sound Card
    On-Board
    Monitor(s) Displays
    3 x 24" {Extended Display}
    Screen Resolution
    1920 x 1080
    Hard Drives
    300GB Seagate Barracuda 7200
    PSU
    550W Coolermaster GX550
    Case
    Silverstone Precision PS04B
    Cooling
    Stock
    Keyboard
    Logitech K120
    Mouse
    World of Warcraft Cataclysm MMO Gaming Mouse
    Internet Speed
    80MB
    Browser
    Chrome
    Antivirus
    MSE / Windows Defender
Thanks for the suggestion. I looked and it seems they are working on a helpdesk, but they can't give a date when it will be on beta testing. So, I'm afraid for the moment, it won't we an option.
 

My Computer

System One

  • OS
    Windows 8
Just out of curiosity, what size company are we talking about?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-2500K @ 3.30GHz - S1155
    Motherboard
    Asus P8P67 LE Rev3, Intel P67, S115
    Memory
    8GB Corsair DDR3 XMS3, PC3-12800
    Graphics Card(s)
    NVIDIA GeForce GTX 650
    Sound Card
    On-Board
    Monitor(s) Displays
    3 x 24" {Extended Display}
    Screen Resolution
    1920 x 1080
    Hard Drives
    300GB Seagate Barracuda 7200
    PSU
    550W Coolermaster GX550
    Case
    Silverstone Precision PS04B
    Cooling
    Stock
    Keyboard
    Logitech K120
    Mouse
    World of Warcraft Cataclysm MMO Gaming Mouse
    Internet Speed
    80MB
    Browser
    Chrome
    Antivirus
    MSE / Windows Defender
Slightly smaller user base than us but we use something called House on the Hill for helpdesk tickets, it is costly though.

But i don't believe the 2 options i have mentioned cover the languages you require sorry.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-2500K @ 3.30GHz - S1155
    Motherboard
    Asus P8P67 LE Rev3, Intel P67, S115
    Memory
    8GB Corsair DDR3 XMS3, PC3-12800
    Graphics Card(s)
    NVIDIA GeForce GTX 650
    Sound Card
    On-Board
    Monitor(s) Displays
    3 x 24" {Extended Display}
    Screen Resolution
    1920 x 1080
    Hard Drives
    300GB Seagate Barracuda 7200
    PSU
    550W Coolermaster GX550
    Case
    Silverstone Precision PS04B
    Cooling
    Stock
    Keyboard
    Logitech K120
    Mouse
    World of Warcraft Cataclysm MMO Gaming Mouse
    Internet Speed
    80MB
    Browser
    Chrome
    Antivirus
    MSE / Windows Defender
Yeah, you can test with a free trial (upto 250 devices i think), from an inventory point of view i couldn't live without it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-2500K @ 3.30GHz - S1155
    Motherboard
    Asus P8P67 LE Rev3, Intel P67, S115
    Memory
    8GB Corsair DDR3 XMS3, PC3-12800
    Graphics Card(s)
    NVIDIA GeForce GTX 650
    Sound Card
    On-Board
    Monitor(s) Displays
    3 x 24" {Extended Display}
    Screen Resolution
    1920 x 1080
    Hard Drives
    300GB Seagate Barracuda 7200
    PSU
    550W Coolermaster GX550
    Case
    Silverstone Precision PS04B
    Cooling
    Stock
    Keyboard
    Logitech K120
    Mouse
    World of Warcraft Cataclysm MMO Gaming Mouse
    Internet Speed
    80MB
    Browser
    Chrome
    Antivirus
    MSE / Windows Defender
Back
Top