problem with msi dragon gaming centre

PAULRYAN52

New Member
Messages
16
hi i have a msi gaming laptop and im having a problem with a preinstalled software called dragon gaming centre, when i try and open the nothing happens, the tray icon dissappears when i place mouse cursor on it, i checked event lo and the following shows

Log Name: Application
Source: Application Error
Date: 10/02/2015 12:35:33
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PAULRYANLAPTOP
Description:
Faulting application name: Dragon Gaming Center.exe, version: 1.0.1410.1301, time stamp: 0x543b7e29
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe0434352
Fault offset: 0x0000000000008b9c
Faulting process ID: 0x1804
Faulting application start time: 0x01d0452e04ca53d5
Faulting application path: C:\Program Files (x86)\MSI\Dragon Gaming Center\Dragon Gaming Center.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: 4dc91311-b121-11e4-829d-448a5bf030fe
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-10T12:35:33.000000000Z" />
<EventRecordID>19756</EventRecordID>
<Channel>Application</Channel>
<Computer>PAULRYANLAPTOP</Computer>
<Security />
</System>
<EventData>
<Data>Dragon Gaming Center.exe</Data>
<Data>1.0.1410.1301</Data>
<Data>543b7e29</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17415</Data>
<Data>54505737</Data>
<Data>e0434352</Data>
<Data>0000000000008b9c</Data>
<Data>1804</Data>
<Data>01d0452e04ca53d5</Data>
<Data>C:\Program Files (x86)\MSI\Dragon Gaming Center\Dragon Gaming Center.exe</Data>
<Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
<Data>4dc91311-b121-11e4-829d-448a5bf030fe</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
 

My Computer

System One

  • OS
    Windows 8 Pro
I had the same problem, and didn't feel like re-installing windows. I have installed DGC from GT80 Titan, it shows additional fan, but everything else works. I would suggest trying a newer version of DGC, just try which one works for you, because others didn't work for me.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    MSI GT70 2PE
    CPU
    Intel Core i7 4810HQ
    Motherboard
    MSI GT70 Dominator Pro notebook
    Memory
    16 GB DDR3
    Graphics Card(s)
    GTX 880M (8GB)
    Screen Resolution
    1920x1080
    Hard Drives
    128 GB SSD (mSATA)
    1 TB HDD (7200 RPM)
    Keyboard
    Steelseries powered notebook keyboard
    Mouse
    Logitech Performance MX
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