Need help i have a stuck program that will not uninstall!!

TonyB

New Member
Power User
Messages
529
So guys i did my motherboard swap and all went well windows booted right up and had no issue at all it might have helped that i went from MSI to MSi and the chipsets were very similar, i did install the once that came with the mainboard to be on the safe side and error on the side of caution, but i have one question how the hell can i remove this old Dell wireless driver i forgot to remove it when i did the swap its not loading but when i try to remove it i get a error can't be uninstalled on this platform, very strange, can someone tell me how the heck i can remove it please. other than that all went well windows reactivated and all is good. Also i installed all the drivers for my board including one called intel smart connect technology which for some reason is not on? do i need that on a desktop and can i uninstall it since well its not working.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
Ugh i have tried every known compatibility setting to remove this stupid leftover dell wireless driver which is not in my device manager at all its in add remove programs and nothing all i get is the program cant uninstall on this platform OMG not even revo will remove it, someone help i would hate to have to reinstall because of this one stuck stupid driver.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
the driver and it's uninstaller are most likely missing..

another option: If your system does not use the driver, reinstall the driver, then remove it via programs and features..

another way to tell the driver is not on the system is to

Create a "drivers" folder

from CMD(admin)

type> Dism /online /Export-Driver /Destination:c:\Drivers

those are your 3rd party drivers, browse through the folders, reading the INF files and see if you find that driver inf
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
ok will check :) tried reinstall did not work will see if it is actually there with what you told me to do .
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
the driver and it's uninstaller are most likely missing..

another option: If your system does not use the driver, reinstall the driver, then remove it via programs and features..

another way to tell the driver is not on the system is to

Create a "drivers" folder

from CMD(admin)

type> Dism /online /Export-Driver /Destination:c:\Drivers

those are your 3rd party drivers, browse through the folders, reading the INF files and see if you find that driver inf
what do i do with the folder when i'm done with it ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
you can delete it..

we usually create that folder to add driver inf files to the install.wim before installation..

but it will allow you to read the drive inf that is preset on your pc
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
ok will go threw them in a few there is alot lol have to run to my bank will let you no thanks for helping me :) will get back with you soon.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
most likely it will have> net

in the long folder name
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Its in there so its installed but is not loaded in device manager its a Dell Wireless 1502 802.11b/g/n by Atheros Communications Inc, what do i do now any way to just delete the folders it created and uninstall the reg key for the add remove programs?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
use the files in that "drivers" Folder as a guide
to search for those files in windows and remove them

then use a program to remove the key from P&F
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
i know were the install folder is is that all i need to remove it clearly marked?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
I did it i used my revo uninstaller pro forced uninstall and just did not use the built in uninstaller it brought me to a reg tree where i removed the reg link making sure the only belonged to it, and then it brought me to all its folders where i removed them, and after that i went and checked for other folders and did a way with them problem solved no error no problemo
smile-v1.gif
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
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