2harts4ever
New Member
- Messages
- 33
- Location
- Pennsylvania
Hi,
For the record I am on a HP Pavilion 23-g017c (x64) AMD A6-5200 APU w/Radeon HD Graphics computer, running Windows 8.1 and using IE 11 with Zone Alarm Firewall and Antivirus/Spyware as my security.
I have only been using this All-In-One computer and the installed Win 8.1system for about two weeks now ever since my former machine running Windows 7 Pro decided it was time to die.
Slowly but surely things are starting to fall into place using this new Windows system. However, for one reason or another, I can no longer get 'HP Support Assistant' to open up. I say no longer because when I first got this system I did have it open for me, but I never used it, I just made a shortcut and moved on to other things.
Now when I click on my shortcut it brings up the HP Support Assistant window but it just sits there and acts like it is trying to open but it doesn't. Same thing when I try to open the actual program.
When I go to the file location I note that it was last modified Aug. 29, 2013, when I was on my other machine running Win 7 Pro.
Any ideas how to get it working again?
Thanks and regards,
2harts4ever
For the record I am on a HP Pavilion 23-g017c (x64) AMD A6-5200 APU w/Radeon HD Graphics computer, running Windows 8.1 and using IE 11 with Zone Alarm Firewall and Antivirus/Spyware as my security.
I have only been using this All-In-One computer and the installed Win 8.1system for about two weeks now ever since my former machine running Windows 7 Pro decided it was time to die.
Slowly but surely things are starting to fall into place using this new Windows system. However, for one reason or another, I can no longer get 'HP Support Assistant' to open up. I say no longer because when I first got this system I did have it open for me, but I never used it, I just made a shortcut and moved on to other things.
Now when I click on my shortcut it brings up the HP Support Assistant window but it just sits there and acts like it is trying to open but it doesn't. Same thing when I try to open the actual program.
When I go to the file location I note that it was last modified Aug. 29, 2013, when I was on my other machine running Win 7 Pro.
Any ideas how to get it working again?
Thanks and regards,
2harts4ever
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP Pavilion 23-g017c
- CPU
- AMD A6-5200 APU w/Radeon HD Graphics
- Motherboard
- Alice by T & I
- Memory
- 8 GB
- Sound Card
- RealTek High Defination Audio
- Hard Drives
- WDC WD10EZEX-60M2NA0
- Keyboard
- HP
- Mouse
- HP
- Browser
- Internet Explorer 11
- Antivirus
- McAfee Multi-Access Internet Security