Solved And now random ads are appearing in my apps!

SaggyMaggyPoo

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I've already posted one app-related thread this evening:

http://www.eightforums.com/software-apps/57081-store-app-started-using-greek-language.html

And now yet more crazy things happening.

I play Microsoft Solitaire, Mahjong and Sudoku, including the daily challenges. I play these almost every day.

Today I had Solitaire open while I was doing other things (including writing the other post). When I went back to the app it reloaded (as normal) but then an ad started to play. This was an ad for a different Microsoft game and it was not possible to close the ad, I just had to wait for it to finish, after which my game loaded as normal.

I played a couple of games, clicked on the next one, and once again got an ad first.

This happened several times, sometimes an ad before each game, sometimes I could play 2 or 3 games before getting another ad. The ads are random. I've seen ads for Bingo, Solitaire, Mahjong, Sudoku and some other Microsoft games.

I tried playing games from a Solitaire Star Collection - same thing - I got ads.

I tried playing games from the Mahjong Daily Challenges. Again I got ads.

I didn't try Sudoku because frankly I'm beginning to wonder if I'm going mad :confused:.

This DID NOT happen yesterday when I played these same games.

My partner is sitting next to me playing the same games and he is not getting these random ads appearing.

What is going on with my Store apps?
 

My Computer

System One

  • OS
    Win8.1 64bit, Windows 10 TP on VMWare Player
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 3521
    CPU
    1.80 gigahertz Intel Core i5-3337U
    Motherboard
    Dell Inc. 0010T1 A00
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek HD Audio & Intel Display Audio
    Hard Drives
    TOSHIBA MQ01ABD050 [Hard drive] (500.11 GB)
    Cooling
    Additional fan
    Mouse
    Kensington Trackball
    Browser
    IE
    Antivirus
    Emsisoft Internet Security, Malwarebytes free & antiexploit

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
You must have a "guest" on the computer, you can start by downloading and using https://www.malwarebytes.org/mwb-download/ it may clean it up. Make sure you decline offer for Pro upgrade.

Scanned with Malwarebytes and my own antivirus (Emsisoft). Neither found anything suspicious.

On the result of the Malwarebytes scan it said Rootkits was disabled. Not sure if this is significant?

Today I have fewer ads running, but they are still there.

What would you suggest doing next? Would a refresh or restoring a recent system image sort it or is there anything less drastic that I could try first?
 

My Computer

System One

  • OS
    Win8.1 64bit, Windows 10 TP on VMWare Player
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 3521
    CPU
    1.80 gigahertz Intel Core i5-3337U
    Motherboard
    Dell Inc. 0010T1 A00
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek HD Audio & Intel Display Audio
    Hard Drives
    TOSHIBA MQ01ABD050 [Hard drive] (500.11 GB)
    Cooling
    Additional fan
    Mouse
    Kensington Trackball
    Browser
    IE
    Antivirus
    Emsisoft Internet Security, Malwarebytes free & antiexploit

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
Download and run ADWCleaner Free to rid of ad popups
AdwCleaner Download

Thanks for this Nuccii.

I didn't actually try it in the end, because I was getting all sorts of IE related problems, including IE freezing and being unable to close it down as the whole laptop froze, including shutdown (waited more than 30mins before powering down). So in the end I decided to restore a System Image from a couple of weeks ago, which has given me a few other problems, but my Microsoft games no longer have random ads appearing.

I will keep the link for future use though.

I already have Adblockplus installed on IE. Would this program complement that?
 

My Computer

System One

  • OS
    Win8.1 64bit, Windows 10 TP on VMWare Player
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 3521
    CPU
    1.80 gigahertz Intel Core i5-3337U
    Motherboard
    Dell Inc. 0010T1 A00
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek HD Audio & Intel Display Audio
    Hard Drives
    TOSHIBA MQ01ABD050 [Hard drive] (500.11 GB)
    Cooling
    Additional fan
    Mouse
    Kensington Trackball
    Browser
    IE
    Antivirus
    Emsisoft Internet Security, Malwarebytes free & antiexploit
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