I have installed Shoretel Communicator in Windows 8.1 Ent and when I run the program I get "A problem caused the program to stop working correctly...." I go to Event Viewer and I see I have two errors. At first I thought it was the software but I installed it on a different machine with all udates and .net framework updated and it worked. But I can't get it to work on our office machines. Any tips would be helpful. Thanks . Here is the two Event viewer messages

Application: ShoreTel.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.Sockets.SocketException
at System.Net.Dns.InternalGetHostByAddress(System.Net.IPAddress, Boolean)
at System.Net.Dns.GetHostEntry(System.String)
at ShoreTel.Tracing.CMWin.ShoreTrace.StartLogging(System.String)
at ShoreTel.Tracing.ShoreTrace.StartLogging(System.String)
at ShoreTel.PCM.App.Program.PCMMain(Boolean)
at ShoreTel.PCM.App.Program.Main(System.String[])

Faulting application name: ShoreTel.exe, version: 19.42.6503.0, time stamp: 0x5376668a
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eeb4c3
Exception code: 0xe0434352
Fault offset: 0x0000f896
Faulting process id: 0x1894
Faulting application start time: 0x01cff949b9995afb
Faulting application path: C:\Program Files\Shoreline Communications\ShoreWare Client\ShoreTel.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: fa33dfc3-653c-11e4-977b-600292119284
Faulting package full name:
Faulting package-relative application ID: