apps close before they can sign in

sunnystaines

Member
Member
Messages
102
w8.1

downloaded ms apps solitare and suduku but when i try to open them they get to the open page but before w8 can sign in the screen reverts to desktop mode. How do i prevent this please.

tried fresh downloads, reboots, microsoft apps repair tool, SFC SCANNOW,and DISM [WHICH FIX ONE PROBLEM IN "STORE"] 3rd party apps ok just MS ones.
 

My Computer

System One

  • OS
    w7
You have it configured to boot to desktop I take it?

What AV are you running? It may be blocking sign in to Xbox account.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
I have checked my norton it is set to allow, even had norton support double check that norton is not blocking it in any way.

still lost.
 

My Computer

System One

  • OS
    w7

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Everything look good in your Xbox account online? Can you open other Store apps, especially the Store app itself? Obviously you did if you installed the game apps. Just making sure.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Using the correct Xbox password?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
I can access store and download apps ok even reinstalled them several times, just cannot get passed the sign in the screen reverts back to desktop before the sign in completes, third party apps ok just MS ones.
 

My Computer

System One

  • OS
    w7
Please answer all the questions in order to help you.

Just the 2 Xbox Solitare and Suduku game ones you're having problems with, correct? Do you have an Xbox account? If so, does everything look ok in that account?

What type of account are you using within 8.1?

I sign into my 8.1 with my MS/Live account. It will automatically sign me into Xbox when opening a game app. Same thing on my Lumia Windows phone.
 
Last edited:

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
when i open an app it auto signs in, do not know how to change that, downloaded some other ms apps but all MS apps the same problem, 3rd party ones are ok.
I dont sign in. the apps allocated me a user name when i first visited the apps page and auto signed me in ever since.
could changing the apps user name fix the problem? no idea how to do it. do not have an xbox just a laptop.
when i first got the laptop registered w8 with an email during set up.
 

My Computer

System One

  • OS
    w7
below is a log frome ms minsweeper can any who understands these see the problem please

Code:
,"App","Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe",0
1,"WinRT","Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe",1
1,"fusion","GAC",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Minesweeper.exe",0
3,"System.Runtime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runtime\7bf2203bf2d88857c463948cccf6156c\System.Runtime.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Common.DLL",0
3,"C:\WINDOWS\system32\WinMetadata\Windows.UI.Xaml.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.UI.Xaml\90a4331ab5b5bb3ead23d75d4349a491\Windows.UI.Xaml.ni.dll",1
3,"System.Runtime.InteropServices.WindowsRuntime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runtbff93e24#\1849d6bdd0f61a224d41ac2963221204\System.Runtime.InteropServices.WindowsRuntime.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.Core.Win8.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.GameEngine.Win8.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\GalaSoft.MvvmLight.Extras.Win8.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.Practices.ServiceLocation.DLL",0
3,"System.Runtime.WindowsRuntime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runt0d283adf#\291b5c55c40ec0ad886caaa65a5319fa\System.Runtime.WindowsRuntime.ni.dll",2
3,"System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System\1c5fe4cb68f67046baec4c3a854f722f\System.ni.dll",2
3,"C:\WINDOWS\system32\WinMetadata\Windows.ApplicationModel.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.App640a3541#\6e37f358bf8363dad51e2333292d61a9\Windows.ApplicationModel.ni.dll",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.CdnModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\AppFramework.SharedEntities.DLL",0
3,"System.Collections, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Collections\ebeafb298ff3f25b6291e44deceb1d0c\System.Collections.ni.dll",2
3,"System.Collections.Concurrent, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Colldfb0b5ae#\6f8ded828a8d1b1f4a7976b73cf21573\System.Collections.Concurrent.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\GalaSoft.MvvmLight.Win8.DLL",0
3,"C:\WINDOWS\system32\WinMetadata\Windows.UI.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.UI\6c2169e34bfb3814fa44f267572335f6\Windows.UI.ni.dll",1
3,"System.Threading, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Threading\88c5bb75b5fc29305a51f21d77640cba\System.Threading.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.GameNetLib.DLL",0
3,"System.ObjectModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.ObjectModel\67dd353e70bac0caa6a7dde153081d12\System.ObjectModel.ni.dll",2
3,"System.Threading.Tasks, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Thre7bb2aad0#\7ab875026ab88e106bf40c8db4f640a1\System.Threading.Tasks.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.ApplicationFramework.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.Win8.MediaPlayer.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.AchievementsModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.AwardsModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.LeaderboardModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.Advertisement.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.WindowsStoreModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.DailyChallengeModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.NavigationModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\MinesweeperUI-DP4.DLL",0
3,"System.Reflection, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Reflection\66943ffdb6c6209cf0340c6a256bf169\System.Reflection.ni.dll",2
3,"System.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Linq\5c5aaf5812afcf70f2136a13213c9d57\System.Linq.ni.dll",2
3,"System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Core\483443985708dc5439abe7fd6350abe4\System.Core.ni.dll",2
3,"System.Globalization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Globalization\ce0c7f8b567ffa67ee20fc986defe319\System.Globalization.ni.dll",2
3,"C:\WINDOWS\system32\WinMetadata\Windows.Storage.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.Storage\f0a2c10499402eff632a7a7df0b4afef\Windows.Storage.ni.dll",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.Xaml.Toolkit.DLL",0
3,"System.Runtime.WindowsRuntime.UI.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runtc259d85b#\ed68489987b413410ccb94c6e704f6b4\System.Runtime.WindowsRuntime.UI.Xaml.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.NewsModule.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\CustomProgressControl.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.Advertising.WinRT.UI.winmd",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.PlayerFramework.Advertising.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.PlayerFramework.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.TimedText.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.Xaml.Interactivity.DLL",0
3,"C:\WINDOWS\system32\WinMetadata\Windows.Foundation.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.Foundation\f7e726805e56676bd7b8662a3d842b0e\Windows.Foundation.ni.dll",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.Xaml.Interactions.DLL",0
2,"C:\WINDOWS\system32\WinMetadata\Windows.Media.winmd",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.VideoAdvertising.winmd",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Microsoft.Xbox.winmd",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\MicrosoftAdvertising.winmd",1
3,"C:\WINDOWS\system32\WinMetadata\Windows.Networking.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.Networking\e1a2f3f274995f1f847c00f962657943\Windows.Networking.ni.dll",1
3,"System.IO, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.IO\232833346ca4e705c2a15dd57af73bac\System.IO.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.SharedEntities.DLL",0
3,"System.Runtime.Serialization.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runt6a32fdc5#\e689a3a0890ef282d7e70d3367726e7b\System.Runtime.Serialization.Xml.ni.dll",2
3,"System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\ab763e7f2c7532e9fe8f587995105156\System.Runtime.Serialization.ni.dll",2
3,"System.Text.Encoding, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Text.Encoding\8b843c36b88d5c581c163a6f26432aa5\System.Text.Encoding.ni.dll",2
3,"System.Net.Http, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Net.Http\f13998cc28c6bb3c3138398e19c0d631\System.Net.Http.ni.dll",2
3,"System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Configuration\00fc7d14bbb38db00e4103912c041adf\System.Configuration.ni.dll",2
3,"System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml\43edd630a9f8cd6ac38c527b106ec94f\System.Xml.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\CEServices.winmd",1
3,"System.Runtime.Serialization.Json, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runtb09a0784#\6f32a8fc9ed432a88405b9adaed59284\System.Runtime.Serialization.Json.ni.dll",2
3,"C:\WINDOWS\system32\WinMetadata\Windows.Security.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.Security\ade4f25e9d8384f190ede9eb090281cb\Windows.Security.ni.dll",1
3,"C:\WINDOWS\system32\WinMetadata\Windows.Globalization.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.Gloaae92e31#\a1306b1fdd9c22508f9e5d901fceb4cd\Windows.Globalization.ni.dll",1
3,"SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\1c09d6db83322a23a1744d75c4836f85\SMDiagnostics.ni.dll",2
3,"System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\7159bb28e23de8ed898a2acb1dbfef6c\System.ServiceModel.Internals.ni.dll",2
3,"System.Runtime.Serialization.Primitives, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runtdf6812ee#\b7c90cd61aa57b4858a896d7e33c30d9\System.Runtime.Serialization.Primitives.ni.dll",2
3,"C:\WINDOWS\system32\WinMetadata\Windows.Graphics.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.Graphics\4e33edd5ee2ee09f751c0071ba0a26c3\Windows.Graphics.ni.dll",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.SharpDXEngine.Win8.DLL",0
3,"System.Net.Primitives, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Net.caf7096d#\a609227cf29283a141334946144866f3\System.Net.Primitives.ni.dll",2
3,"System.Reflection.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Refl9c203d4d#\b937d907fc3074ee680d24514c61e37f\System.Reflection.Extensions.ni.dll",2
3,"System.Runtime.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runt1e58aa76#\7ea522010e4f517cf62d62292d3f68b2\System.Runtime.Extensions.ni.dll",2
3,"C:\WINDOWS\system32\WinMetadata\Windows.Data.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.Data\fe565d34d4335337c06264bb0d85e3b0\Windows.Data.ni.dll",1
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.XboxLive.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Arkadium.NetworkManager.DLL",0
3,"System.ServiceModel.Primitives, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Servdea05680#\0c4ca02c69ce55cfcfefb541f195d705\System.ServiceModel.Primitives.ni.dll",2
3,"System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.ServiceModel\055a9f703a30ece9cce1f6a130a296b5\System.ServiceModel.ni.dll",2
3,"System.ServiceModel.Http, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Servdf14500a#\94847862f92bdefc0b32aef75aae7e64\System.ServiceModel.Http.ni.dll",2
3,"System.Diagnostics.Debug, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Diagaa8d7fa5#\a374d5cee262e00ef48bb80a46ef261b\System.Diagnostics.Debug.ni.dll",2
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\MinesweeperPathfinderModel.DLL",0
2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\MicroStudios.HouseAdController.DLL",0
3,"C:\WINDOWS\system32\WinMetadata\Windows.System.winmd","C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Windows.System\7819e306c2c55c42f35a5fa10b93710f\Windows.System.ni.dll",1
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2,"C:\Program Files\WindowsApps\Microsoft.MicrosoftMinesweeper_2.4.1408.2503_x86__8wekyb3d8bbwe\Newtonsoft.Json.DLL",0
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Last edited by a moderator:

My Computer

System One

  • OS
    w7
Those are Xbox games you're trying to open. I'll check it out, but I'm pretty sure one needs an Xbox account to play Xbox games whether it be on any device. Xbox console, desktop PC, pad, or phone.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
There should have been a GamerTag such as PLAYER1234567 (player-random number) generated for you if you don’t have an Xbox account. Perhaps this got corrupted. That's all I can think of at this point.

The closest thing I could find concerning this: Change the Microsoft account associated with your gamertag

Hope that helps.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
hg. thanks for your help so far.

tried going to your link several times find it confusing. now my general login for windows is an email and password, I preume i do not change this. w8 allocatred me an apps user name which he logged me into each time, but cannot workout from the link how i change this name, may be easy but i'm not seeing it and need a little help.
last resort next week or two will be a factory reset of the laptop but not too keen on that as its hours of updating etc.
 

My Computer

System One

  • OS
    w7
You're quite welcome, sunny. That's what we're all here for. :)

I hear you on the reset and ask you not do that until last resort. At least you can use the system.

I caught the flu and haven't been sleeping well. I have an appointment to meet. I'll look into this in a few hours. I suspect there's a big time difference between us too.

Hang in there!
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
hg happy to thank you, plenty of hot english must to last you flu, we mix hot mustard powder with baked beans and have in toast the after burn of the mustard will clear your head and sinus for a while. [avoid french or american mustard its too weak]
 

My Computer

System One

  • OS
    w7
Hi. Finally able to get back. :)

The link I gave above is for Xbox accounts only.

Try this: http://www.eightforums.com/tutorials/13133-store-cache-clear-windows-8-a.html

Another remote possibility is that MS may have changed the agreement that one may have to have an Xbox account to play the games, therefore now blocking them without one, but I can't find that anywhere either. Just a thought.

Have you made any progress?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
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