Windows 8 and 8.1 Forums

Unable to uninstall after system restore

  1. #1

    Posts : 1
    Windows 8

    Unable to uninstall after system restore

    I've got a Windows 8 laptop, just over a year old, and a few weeks ago I uninstalled my Sims 3 game due to issues running it (likely due to the low memory on my laptop). Shortly after, I ran into an issue with a bug that I couldn't get rid of so I had to do a system restore to a date before I uninstalled the game. Now, I can't uninstall the game. I get error code -5005 : 0x80070002 and I'm not quite sure what to do now. I don't want the game taking up space on my computer and since I can't play it (it crashes unless I save every few minutes, even in Create A Sim mode where I am unable to save), there's no reason to keep it on my computer. I didn't download it with a CD, but through Amazon Instant Download, where I had bought and downloaded it for a previous laptop. Help?

      My System SpecsSystem Spec

  2. #2

    Posts : 2,214
    Windows 10 Pro 64bit

    Looks like install files are coruppted believe system restore not going to solve that. Why can't uninstall it now.

    Try Revo Uninstaller Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller, Portable Uninstaller free trail, try to get all files off, use force uninstall feature, look here at other suggestions.
    error code: 5006 0x8000ffff by uninstall the sims 3 Solved - Page 2 - Windows 7 Help Forums

    Uninstalling Sims 3 gave 0x80070002 error
      My System SpecsSystem Spec

Unable to uninstall after system restore

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