- Messages
- 39
- Location
- Herrin, IL
My Office365 Home Premium subscription was up for renewal so I got the Military Appreciation version which is just a repriced Home Premium.
Went to my account at office.microsoft.com to do it with IE from Windows 8.1. Scrolled down to use a product key. After entering the product key, was taken to the page to select country/region and language. Language was not selectable and the 'continue' button wouldn't do anything.
Tried from a different box and still no joy.
Did a chat with MS Tech support. Turns out the blasted procedure won't work with IE (whichever version on W8.1). Tech remote controlled my unit, downloaded Chrome and used it and all went just as it was supposed to.
Now simple as that seems to be with hindsight, took the tech about 30 minutes to figure it out too. I never would have thought an MS site wouldn't work properly with IE.
Went to my account at office.microsoft.com to do it with IE from Windows 8.1. Scrolled down to use a product key. After entering the product key, was taken to the page to select country/region and language. Language was not selectable and the 'continue' button wouldn't do anything.
Tried from a different box and still no joy.
Did a chat with MS Tech support. Turns out the blasted procedure won't work with IE (whichever version on W8.1). Tech remote controlled my unit, downloaded Chrome and used it and all went just as it was supposed to.
Now simple as that seems to be with hindsight, took the tech about 30 minutes to figure it out too. I never would have thought an MS site wouldn't work properly with IE.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP 23-N010
- CPU
- Intel Core i5
- Memory
- 8Gb
- Graphics Card(s)
- Intel 4600
- Monitor(s) Displays
- 23" touch built in