Solved Built-into-windows Onedrive won't work

SebasSmits

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Hi Everyone,

My friend has an Asus laptop and he had some problems with his keyboard. So he sent it to Asus for repairs and what he got back was a perfectly fine laptop with an erased disk drive. So he had Windows 8.1 re-installed but one of the things he noticed was that his One drive application which is built-into windows 8.1 did not sync. The application would not run and the folder at file explorer would not give him the option to sync. He tried to run the application but every time he tried it showed up for a split second in task-manager and disappear. And since it's an built-into-windows feature we cannot get it re-installed without refreshing his pc and deleting all his applications for the second time. So we were looking for a way to re-instal or repair One drive without having to refresh or re-install windows.

Thanks for helping,
Sebas and Martijn
 

My Computer

System One

  • OS
    Win 8.1, Win 8, Win 7, Win Vista, Win XP
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X301A
    CPU
    Intel I3
    Motherboard
    Default
    Memory
    640 GB
    Graphics Card(s)
    Default
    Browser
    IE 10
    Antivirus
    Norton

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Hi everyone,

Thanks for the reply's, but our problem is the desktop application that's built into windows, and not the Metro app. We have tried a full pc refresh but unfortunately the problems keep showing up. Now we have the ability to sync One drive via File Explorer but it gives us the error: ....

It feels like it's a time-out error because it keeps loading and loading and it takes a little while until it shows up. And this is not a slow laptop we're dealing with. When we run Skydrive.exe it still showes up for a split second at task manager but ends up disappearing.

So far our Update,
Sebas and Martijn
 

My Computer

System One

  • OS
    Win 8.1, Win 8, Win 7, Win Vista, Win XP
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X301A
    CPU
    Intel I3
    Motherboard
    Default
    Memory
    640 GB
    Graphics Card(s)
    Default
    Browser
    IE 10
    Antivirus
    Norton

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
when you run the exe, what does it show as the name for it (if you have time to read it)

It should show as OneDrive Sync Engine, just wondering if you somehow have the old version that was designed for 8.0

I am confused when you say the folder in file explorer does not give the option to sync, the ability to sync a folder in file explorer as far as I know was the way it was done in 8.0, you could sync any folder, in 8.1 it only syncs the files/folders stored under OneDrive and gives you the options of Online Only or Available Offline
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
Hi Everyone,

Again, thanks for the reply's. We were struggling with the issue some more the last couple of days, browsed the internet for more solutions but everything did just not work. So we decided we would reset his pc right back to factory settings to solve the problem. and that did! So the problem got solved!

Thanks for the reply's and help,
Sebas and Martijn
 

My Computer

System One

  • OS
    Win 8.1, Win 8, Win 7, Win Vista, Win XP
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X301A
    CPU
    Intel I3
    Motherboard
    Default
    Memory
    640 GB
    Graphics Card(s)
    Default
    Browser
    IE 10
    Antivirus
    Norton
Hi there. So as to get this correct > When you say he had W8.1 reinstalled after the keyboard fix, was it from OEM recovery media or partition, or W8.1 fresh install?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Uhmm, i guess it was windows 8.1 fresh install. We had multiple options of how refresh the laptop, and we chose the most firm one.
 

My Computer

System One

  • OS
    Win 8.1, Win 8, Win 7, Win Vista, Win XP
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X301A
    CPU
    Intel I3
    Motherboard
    Default
    Memory
    640 GB
    Graphics Card(s)
    Default
    Browser
    IE 10
    Antivirus
    Norton
The reason I ask is that 80 to 90% of system problems stem from faulty or old drivers. Not an absolute, but now that you have reset to factory settings (assuming from the OEM partition or media) it now has all the proper drivers. A lot of times Windows will load some generic MS drivers. I'd guess this was the problem.

Keep in mind that along with physical devices there are also virtual ones with their drivers in 8.x. This is prevalent these days.

All in all, I'm glad you got it fixed. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Thanks for the explanation, this will help us prevent problems in the future :)
 

My Computer

System One

  • OS
    Win 8.1, Win 8, Win 7, Win Vista, Win XP
    Computer type
    Laptop
    System Manufacturer/Model
    Asus X301A
    CPU
    Intel I3
    Motherboard
    Default
    Memory
    640 GB
    Graphics Card(s)
    Default
    Browser
    IE 10
    Antivirus
    Norton
You're welcome.

You may want to mark this thread as solved.

Good luck. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
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