Solved "Your app licenses couldn't be synced"

mattman

Member
Member
Messages
59
Whenever I try to sync my app licenses, I get the following error:
Screenshot (1).png
This is a fresh install.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Lenovo
    CPU
    Atom Z2760
    Motherboard
    Lenovo K3011W
    Memory
    2GB DDR3
    Graphics Card(s)
    N/A
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 64GB eMMC
    Mouse
    HP Bluetooth
    Internet Speed
    50Mbps
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebytes Anti-Malware

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
I tried that. All that happens is that the store opens and says "Loading Store..." for forever.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Lenovo
    CPU
    Atom Z2760
    Motherboard
    Lenovo K3011W
    Memory
    2GB DDR3
    Graphics Card(s)
    N/A
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 64GB eMMC
    Mouse
    HP Bluetooth
    Internet Speed
    50Mbps
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebytes Anti-Malware

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
That didn't fix it either.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Lenovo
    CPU
    Atom Z2760
    Motherboard
    Lenovo K3011W
    Memory
    2GB DDR3
    Graphics Card(s)
    N/A
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 64GB eMMC
    Mouse
    HP Bluetooth
    Internet Speed
    50Mbps
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebytes Anti-Malware

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Still no luck.

This is a fresh install so there isn't any 3rd party stuff on it.

No proxy either.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Lenovo
    CPU
    Atom Z2760
    Motherboard
    Lenovo K3011W
    Memory
    2GB DDR3
    Graphics Card(s)
    N/A
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 64GB eMMC
    Mouse
    HP Bluetooth
    Internet Speed
    50Mbps
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebytes Anti-Malware
Do you have all app updates from the Store and Windows Updates already installed?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Lenovo
    CPU
    Atom Z2760
    Motherboard
    Lenovo K3011W
    Memory
    2GB DDR3
    Graphics Card(s)
    N/A
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 64GB eMMC
    Mouse
    HP Bluetooth
    Internet Speed
    50Mbps
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebytes Anti-Malware
I'd hate to say it, but you might see if refreshing Windows may sort it in an attempt to avoid reinstalling if the first may be a bad install. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Sorry it's been a while. I found that it was because I had installed the Developer Preview of 8.1 on my phone. Once Microsoft got all that smoothed over, the licenses started syncing again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Tablet
    System Manufacturer/Model
    Lenovo
    CPU
    Atom Z2760
    Motherboard
    Lenovo K3011W
    Memory
    2GB DDR3
    Graphics Card(s)
    N/A
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 64GB eMMC
    Mouse
    HP Bluetooth
    Internet Speed
    50Mbps
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebytes Anti-Malware
Ah, gotta love those hiccups.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
This is actually a weird situation, installing a developer preview in windows phone caused an error in app store in Windows PC :(
Obviously the syncing of MS account didn't quite go well , or is this a thing one should be aware of while going in for developer preview?
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller
Back
Top