Windows 8 and 8.1 Forums

App Store stuck on splash screen until network timed out..

  1. #1

    Posts : 1
    Windows 8.1

    App Store stuck on splash screen until network timed out..

    First I was having this issue:

    Click image for larger version

    I followed a fix that involved:
    1. Press "Windows key + R".
    2. Type wsreset.exe and click OK.

    I did that and the splash screen came up. I then waited past the suggested 15 mins and then I got this error:

    Click image for larger version

    Now every time I try to access the store, it just freezes for a few then pops up with that last error.

    New to Win8. Don't don't even know how to uninstall the dang app and reinstall it.

    Thanks in advance for the help!!!

    I just ran the tool form this post:
    Windows Store Apps Troubleshooter - Fix Apps in Windows 8

    and at the end I was left with this:

    Click image for larger version

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    Welcome to my world. I also had the same problem, tried all the possible fixes and eventually reinstalled Windows. All OK now.
      My System SpecsSystem Spec

App Store stuck on splash screen until network timed out..

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