Solved Photos app won't display any photos

fggiobsantos

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2
Location
Philippines
The Photos app on my Windows 8.1 Pro PC won't show any pictures either in the Pictures Library or in OneDrive. It only can display folders but not pictures. In other Windows Store apps, another weird things happens. The photos show up but with no thumbnails. I tried a reformat and reinstall and the problem disappeared. That is until I signed in my Microsoft account. The problem comes back. Here are some screenshots to clarify the problem.

NOTE: I'm using Hotspot Shield because an error appears every time I install Windows updates or Windows Store apps. I use Hotspot Shield to bypass this error but even disabling it doesn't solve the problem.
 

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  • Photos app.png
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  • Photos app 2.png
    Photos app 2.png
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  • OneDrive.png
    OneDrive.png
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My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Athlon II @ 3.1 GHz Dual Core
    Motherboard
    EMAXX
    Memory
    2 GB (1.75 GB usable)
    Graphics Card(s)
    ATI Radeon HD 4250
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    VA1931
    Screen Resolution
    1366 by 768
    Hard Drives
    Toshiba External USB 3.0 USB Device
    WDC_WD2500AAKX-001CA0
    Keyboard
    CD-R King USB Keyboard
    Mouse
    Prolink USB Optical Mouse
    Internet Speed
    3.6 Mbps
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
I had such a problem too, the culprit for me was LibreOffice which messed up the KindMap in the Registry; so you could try to look for the Kind column and see if your pictures have the right Kind category set: pictures. (LibreOffice changed the Kind category to document and so the Photo app was not showing any pictures as it thought of them as documents not as pictures.)
 

My Computer

System One

  • OS
    Windows 8.1 32bit/64bit
When I click the Photos tile on the Start Screen I get a brief screen showing Pictures Libraries but no pictures...it shows boxes with document info about each picture....this is all very brief and then it changes back to the Start Screen almost immediately...I'm sure it's something I've accidently turned on or off....had recently updated to Windows 8.1 and all had worked fine.....need suggestions and help....thanks.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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