App install failure with NetFramework & Google Earth verif

UgashikBob

New Member
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I am using Windows 8.1 with all current maint as of 4-14-2014. Windows update shows recent update to NetFramework 4.51

The first step in installing the app is the installation of Net Framework 3.5 and it appears to install but could use some direction on what should happen when a down level component install happens and how to verify the result.
Next step in the install is the app trying to install a Google Earth plugin and I receive a network error(gelocation) when attempting that step and the install fails with the same error message on the remaining install steps which is the install of other components.
I have verified that location services is active and the only event logs for locations are from IE8 at times other than the install attempt.
I suspect the problem is verification of location and would like to know if there are any other event logs I could view or any other process that might help in resolving this problem.
Appreciate your input
Bob
 

My Computer

System One

  • OS
    Win7
Installing .NET 3.5 will not "down level" from 4.51, just be added to the list.
How come you are using IE8 ? IE11 should be if you are at latest upgrade.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
CM:
That was my suspicion about Net 3.5 also but good to have it confirmed. I skip the second step of the install where IE8 is installed as I have EI11 installed. Was looking for some kind of event or internal trace that would tell me why I am receiving the Network Error (gelocation) on step three of the install which involves installing DJI's Google Earth plug in. I suspect it has something to do with retrieval of my location but see nothing in the event log to reflect that. I have asked on the google earth forum for any suggestions on how to tell what is happening with the DJI install attempt and what the geloction error could mean other than not having location services active. No response yet. Also opened a problem with DJI in hopes of finding out if the they have modified the plugin or UI since I have verified the standard Google Earth plugin is installed. This has failed on two different Win 8.1 laptops and a one Win7 desktop. I have also ran Avast and Microsoft security essentials against every item on the install disc.
Thank you for your input.
Bob
 

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My Computer

System One

  • OS
    Win7
Hi there. Welcome to Eight Forums.

Do you have location set to On. Charms > Settings > Change PC settings > Privacy > Location?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Yes. The global setting on top that reads: Let Windows and apps use my location is on. I also had all of options on in the lower part of the display set to on.
 

My Computer

System One

  • OS
    Win7
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