Solved Solved: Quickbooks 2014 Pro does not restore Backup File

finkey01

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Location
Keaau, Hawaii
This is so you don't burn time and effort with this in Windows 8.1 Pro, desktop:

After years and years of saving our Company file as a regular Backup File in Quickbooks, we hit a snag. Quickbooks 2014 Pro saved but absolutely would not restore the company from the backup (.QBB) file. This was a big concern. We spent many hours trying many solutions from the Intuit Community. No joy.

Then as a last resort, we backed up our Company file, not as a regular Backup File, but as a Portable Company File. It backed up and restored like a champ. A side note, if you use Intuit's File Doctor to diagnose, it asks to log into your company file, the user name default is Admin with a capital A, not lowercase as presented by File Doctor.

Seems everything for Windows 8.1 Pro, desktop has been an uphill grind to make it smooth, but it's worth it. Windows 8.1 is the fastest version yet.
 
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My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit, 6.3.9600.16452 (Win8.1 RTM)
    Computer type
    Laptop
    System Manufacturer/Model
    Acer AO722 Aspire One Notebook
    CPU
    Mobile Dual Core AMD C-60, 1000 MHz "Ontario"
    Motherboard
    Acer JE10-BZ
    Memory
    7915 MB, 6187 MB free
    Graphics Card(s)
    Radeon HD 6290 Graphics (256 MHz)) x 2
    Sound Card
    ATI Radeon HDMI, AMD K14
    Monitor(s) Displays
    No. 1 - AU Optronics B116XW03 V2 and No. 2 - HP x20LED
    Screen Resolution
    1600 x 900 (recommended)
    Hard Drives
    Solid State M4-CT128M4SSD2 (128 GB, SATA-III),
    PSU
    battery and AC power
    Case
    Notebook Acer v 1.11 (black)
    Cooling
    onboard fan, ! NotePal X-Slim Cooling Pad w/fan
    Keyboard
    PS2 Logitech Access
    Mouse
    Logitech Trackball
    Internet Speed
    "300 Mbps" (LOL)
    Browser
    Mozilla Firefox v. 34.0
    Antivirus
    SuperAntiSpyware 6.0.1158, Windows Defender
    Other Info
    using notebook as a desktop with a multi usb ports extender, external R/W dvd, fax modem, wi-fi, printer, flatbed scanner, SATA external drive for backup, a thumb drive, a memory card, mouse, keyboard and 2nd primary display.
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