Have been using Macrium successfully for about a 5 full backups but ran into this VSS error this time and haven't the slightest idea what to do now. I am a fairly computer literate until it gets into these kinds of problems.

I am running W8.1 fully updated but modified with the Start 8 program on an HP Envy desktop and have been using this set-up for about a year w/o a problem and have been using Macrium Reflect for just over a month doing a full backup to an 750Gb external HD each week.

I am sending the following information but there is a very long log also if you need that.

ThanksVSS problem.docx