Windows 8 and 8.1 Forums

Can't open iTunes store

  1. #1

    Can't open iTunes store

    Hi, I recently updated to a HP laptop with windows 8 and downloaded iTunes and transferred my music over which I can open and play, however when I try to go the iTunes store I get "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I never get any notification and I can't work out the problem, I have uninstalled and re-installed and still have the same issue. Can someone please help me?
    Last edited by magpiegirly; 14 Dec 2013 at 22:18.

      My System SpecsSystem Spec

  2. #2

    Posts : 1,360
    Windows 8.1 Enterprise

    Below is an article that will help you isolate the issue.

    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
      My System SpecsSystem Spec

Can't open iTunes store

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