Bad Sector - Can't Open Program

Hello. I have been using a program called Family Tree Legends for years now, but just recently when I try to open the program I receive the following message: "This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it." I have removed the program and reinstalled it several times and it still won't work. It's a family tree program that I used almost daily and now I'm concerned I lost everything. I even tried to open the program via the administrator function but it still won't work.

Does anything know what might have caused this? I can my Norton virus software and it didn't reveal any problems or viruses.

Thank you!!

Does the program have its own forum? Someone may have experienced the same error and have a work-around. Also you can try disabling your AV to see if it is interfering with normal operation.

The forums for your application seem to be down but you can check this : Support Home Page
and the faq : Frequently Asked Questions

I think if you reinstalled multiple times without it working, the problem lies in your data files. I would first try to save them, from googling a little I found out they have the extensions *.ftw, *.ftm and *.fbc. Try and locate those on your system from the file explorer, try your program , my documents, and maybe appdata (can be seen by checking hidden items) folders. Save them somewhere.

If this is indeed a bad sector then you can try chkdsk to fix any errors on your disk : http://www.eightforums.com/tutorials/6221-chkdsk-check-drive-errors-windows-8-a.html. Just be sure to try and save your files first.

I also have been using FTL and am now getting the exact same error after upgrading from Windows 7 to Windows 10 today.