Solved Windows 8 cannot access Apps store...

dlddemon

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Windows 8 cannotaccess Apps store
Am using an Asusdesktop computer with Windows 8 preinstalled and have been unable to access Windows Store inorder to update to Windows 8.1 Keep getting, We weren't able to connect to the store. This might havehappened because of a server problem or network connection...
Have spent many hours following suggestions from theMicrosoft Community and other links but all without success. Then as a last resort, even tried Restoreand that did not get me into the Store.
While trying the many suggestions, I removed my AVG internetsecurity and used Windows Defender and Windows firewall...where I found somethings that made me think I may have a virus or malware. Under the list of Allowed Apps I found these.
@%ProgramFiles%\Hyper-V\SnapInAbout.dll,-212
@%ProgramFiles%\Hyper-V\SnapInAbout.dll,-214
@%ProgramFiles%\Hyper-V\SnapInAbout.dll,-218
@{%SystemRoot%\WinStore\resources.pri?ms-resource://WinStore/resources/DisplayName}
@peerdistsh.dll,-10000
@peerdistsh.dll,-10002
@peerdistsh.dll,-10004
Have tried Trojan Remover, Malware bytes, tdsskiller andothers but nothing has been found.
Can someone help me please.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus CM1855
    CPU
    3.1 Ghz AMD Eight-Core FX-8120
    Motherboard
    unknown
    Memory
    10 GB
    Graphics Card(s)
    AMD Radeon HD7670 2GB DDR3
    Browser
    IE10
    Antivirus
    Trend Micro
Did you install all of the updates for Windows 8? If not when you go to the store you won't see windows 8.1.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    HP Pavilion g7-120us Notebook
    Memory
    8 GIG
Did you install all of the updates for Windows 8? If not when you go to the store you won't see windows 8.1.

Hi Frank1,
Thanks for your reply. :thumb:
I finally gave up and ran windows 8 system refresh.
downloaded all the required updates over 2 sessions ( took about 5 hours)
This got me into windows store, then updated all required apps.
Finally the windows 8.1 upgrade appeared in the store
Downloaded the upgrade and installed (took about 3.5 hours)
I now have a "like new" computer and am re-installing the programs/Apps that were removed during Refresh.
Appreciate your taking the time to respond.

The Refresh was not as tough Renew so if you have a problem refresh is certainly the way to go.
:D
I consider this post as resolved.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus CM1855
    CPU
    3.1 Ghz AMD Eight-Core FX-8120
    Motherboard
    unknown
    Memory
    10 GB
    Graphics Card(s)
    AMD Radeon HD7670 2GB DDR3
    Browser
    IE10
    Antivirus
    Trend Micro
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