Windows 8 and 8.1 Forums

Bing News App suddenly crashing

  1. #1

    Posts : 191
    Windows 8.1 (Update 1) Pro 64 bit

    Bing News App suddenly crashing

    Hey all,

    Since yesterday I noticed that the Bing News app crashes after I click on it. When I click on it, there's the normal animation of the tile flipping over and taking over the screen with the news icon in the middle. However, after 2 seconds the app crashes and brings me back to the Metro UI. I can still see the app open in the apps bar on the right but clicking on it keeps the app crashing. The Live tile is working properly but after I reinstalled the app (which didn't resolve the problem) it doesn't work anymore and there is no option to enable Live tile when right-clicking the app.

    I didn't install any new drivers, software or updates (except for the Definition update for Windows Defender). All the other apps are working properly. Doing an SFC /scannow didn't find any integrity violations.

    My specs:
    Windows 8 Pro with Media Center 64x (don't want to install 8.1 just yet)
    GTX 660Ti
    8 GB RAM

    Here's the log of the error I found in the Events log:
    App <AppexNews> is vastgelopen als gevolg van een onverwerkte Javascript-uitzondering. Hierna volgen de app-details: weergavenaam:<Nieuws>, model-id van toepassingsgebruiker: <Microsoft.BingNews_8wekyb3d8bbwe!AppexNews> pakket-id:<Microsoft.BingNews_2.0.0.308_x64__8wekyb3d8bbwe> proces-id:<532>. De gegevens van de Javascript-uitzondering zijn: uitzonderingsnaam:<Type error>, beschrijving:<Kan de eigenschap template van een niet-gedefinieerde verwijzing of een verwijzing naar een lege waarde niet ophalen>, HTML-documentpad:</default.html>, bronbestandsnaam:<ms-appx://microsoft.bingnews/bingDaily/clusterHandlers.js>, bronregelnummer:<641>, bronkolomnummer:<1> en stacktracering: ms-appx://microsoft.bingnews/bingDaily/clusterHandlers.js:641:1 createItemMetadata(undefined)
    ms-appx://microsoft.bingnews/bingDaily/clusterHandlers.js:696:1 createHeroOptionsFromMetadata(undefined)
    ms-appx://microsoft.bingnews/bingDaily/clusterHandlers.js:556:1 renderFirstTime(object)
    ms-appx://microsoft.bingnews/bingDaily/clusterHandlers.js:204:1 firstRenderingStrategy(object, object, string)
    ms-appx://microsoft.bingnews/bingDaily/clusterHandlers.js:47:1 ondrawing(object, object, string)
    ms-appx://microsoft.bingnews/js/StateMachines.js:21:1 execute(object, object)
    ms-appx://microsoft.bingnews/js/StateMachines.js:36:1 Anonymous function(object, string)
    ms-appx://microsoft.bingnews/bingDaily/clusterHandlers.js:35:31 execute()
    ms-appx://microsoft.bingnews/bundle/orchestration.js:86:1 execute()
    ms-appx://microsoft.bingnews/bundle/orchestration.js:19:1 onAnimationFrame(number)

    Anyone else has this? Is there a fix?


      My System SpecsSystem Spec

  2. #2

    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition

    Hi John,

    I see you've already tried reinstalling the app and that didn't work. Did you already try the SFC Scannow command?

    SFC /SCANNOW Command - Run in Windows 8

    This command checks the integrity of Windows and fixes most of the problems.

    Please try this and let me know if it solved your problem.


      My System SpecsSystem Spec

  3. #3

    Posts : 21,868
    64-bit Windows 10

    Hello John,

    For now, you might see if going through the troubleshooting steps in the tutorial below may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

  4. #4

    Posts : 191
    Windows 8.1 (Update 1) Pro 64 bit

    Thanks guys for your replies.

    Der Snoober: I did a SFC scan but it didn't find any integrity violations.

    Brink: I have done all the troubleshooting steps but none of it worked. I have to say though I didn't do a windows refresh since I don't want to reinstall all of my desktop programs (just did a reformat recently).

    The weird thing is that Bing News app is the only app that doesn't work. Does no one else have this issue?
      My System SpecsSystem Spec

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