Solved 8.1 Install problem with Sonar X3a - OCX Regsvr32.exe prob

fireberd

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I had Sonar X3b 64bit version (a recording studio program) installed in Windows 8 and thought it was working OK. Windows 7 is my "production" system for recording but I had a problem with a couple of plugins with Sonar X3b in Windows 7 and I wanted to test it in Windows 8.1. However, when I tried to start Sonar I got an error (don't remember) so I decided to reinstall the X3b 64 bit version patch but it too aborted with an error. I then did a complete uninstall of Sonar, then restarted the PC and attempted a new install of Sonar X3a 64 bit (install as Administrator). It failed with the regsvr33.exe error (see screenshot below). I had previously had the older version of Sonar X2 installed and working in Windows 8, so I decided to install X2 64 bit version but it too failed with the same error.

Finally, I was able to install Sonar X3a (and the b patch) 32 bit version.

I've tried several fixes for the regsvr32 problem that I found doing searches but nothing fixed it.

I filed a problem report with Sonar Tech Support but it may be days before they respond.

Here is the screenshot of the error. It shows "VS700" device but it will fail on any device.

Sonar install error.PNG
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
For further testing, I used my Macrium backup to restore the PC back to just after the 8.1 upgrade. Now, when I try to start Sonar, I get the MSVCR110.DLL error (below). I can't fix that as it says to reinstall the program. That takes me back to the problem first stated in this thread. The problem would appear to be in the Sonar program as MSVCR110.DLL is in both the SysWOW64 and the System 32 folders.

msvcr110dll capture.PNG
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Update, others are reporting the same problems on the Cakewalk/Sonar X series forum. Thus it is a Sonar incompatibility with Windows 8.1.

I have a second system with Win 8.1 and Sonar X2 64 bit installed and it has the exact same MSVCR110.dll problem.

However, the Sonar X3a and b patch work OK if the 32 bit version of the program is installed. The problem is only with the 64 bit version(s).

I'm marking this Solved, even though it isn't, as its a global problem and not just something with my Windows 8.1.

Jack
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Sorry to hear about the problem, but I have Sonar X3b installed in Windows 8.1 with no problems whatsoever. I don't know what to recommend other than removing the various controller devices, updating, and then re-installing the devices.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center (64-bit)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-build
    CPU
    Intel Core i7-2600K @ 4.3 GHz
    Motherboard
    ASUS P8P67 PRO Rev 3.0
    Memory
    16 GB G.SKILL Ripjaws X DDR3 SDRAM DDR3 1600 (4 banks 4GB DIMM DDR3 8-8-8-24 5-32-12-7 1T 1.5V)
    Graphics Card(s)
    NVIDIA GeForce GT 440
    Sound Card
    Firewire Focusrite Saffire Pro 14
    Monitor(s) Displays
    LG W2353V
    Screen Resolution
    1920x1080
    Hard Drives
    2 of Seagate Barracuda XT ST32000641AS (2TB ea.);
    1 of Seagate Barracuda Green ST2000DL003 (2TB);
    1 of Hitachi Deskstar HDS722020ALA330 (2TB);
    2 of Seagate Desktop ST4000DM000-1F2168 (4TB)
    PSU
    Corsair AX850 Gold
    Case
    Cooler Master HAF 932 Advanced
    Cooling
    ThermalTake Silent 1156
    Keyboard
    Logitech K520
    Mouse
    Logitech M310
    Internet Speed
    7Mbps
    Browser
    Chrome
    Antivirus
    Kaspersky
    Other Info
    Event Studio Precision 6 powered audio monitors;
    Boston Acoustics CS Sub 10 Powered Subwoofer;
    NI Kore controller;
    NI Maschine controller;
    M-Audio Axiom 61 keyboard controller; expression pedal; sustain pedal;

    ... and tons of audio software ...

    I also keep two USB 3 thumb drives (A: and B:) attached with boot recovery and security stuff that I can boot into from BIOS in case of emergency
Is your X3b, the 32 or 64 bit version? My 32 bit version works OK in Windows 8.1.

There are others that have reported the exact same problem, with the 64 bit version, on the Sonar forum. One person with the problem reported it to Sonar support a week ago and has not heard anything from them. I reported it, originally, as a program bug on CWBRN-20980 and it was closed (in very short amount of time) as a "user problem" and to contact support. I did that yesterday but no response.

I also read, on a different site, that one of the things X3c will address is Windows 8.1 compatibility.

I have another backup system, with Windows 8.1 installed and Sonar X2 64 bit (latest patch version) on that system. I tried it this morning and get the exact same MSVCR110.DLL error.

I don't know why it works OK for some and not others.

Since its a Sonar problem, and the "c" update is supposed address Windows 8.1 compatibility, that was the reason I marked this solved.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I have the 64-bit version. Originally I updated from Producer X2a to X3a and then applied the X3b patch. I had no problems.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center (64-bit)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-build
    CPU
    Intel Core i7-2600K @ 4.3 GHz
    Motherboard
    ASUS P8P67 PRO Rev 3.0
    Memory
    16 GB G.SKILL Ripjaws X DDR3 SDRAM DDR3 1600 (4 banks 4GB DIMM DDR3 8-8-8-24 5-32-12-7 1T 1.5V)
    Graphics Card(s)
    NVIDIA GeForce GT 440
    Sound Card
    Firewire Focusrite Saffire Pro 14
    Monitor(s) Displays
    LG W2353V
    Screen Resolution
    1920x1080
    Hard Drives
    2 of Seagate Barracuda XT ST32000641AS (2TB ea.);
    1 of Seagate Barracuda Green ST2000DL003 (2TB);
    1 of Hitachi Deskstar HDS722020ALA330 (2TB);
    2 of Seagate Desktop ST4000DM000-1F2168 (4TB)
    PSU
    Corsair AX850 Gold
    Case
    Cooler Master HAF 932 Advanced
    Cooling
    ThermalTake Silent 1156
    Keyboard
    Logitech K520
    Mouse
    Logitech M310
    Internet Speed
    7Mbps
    Browser
    Chrome
    Antivirus
    Kaspersky
    Other Info
    Event Studio Precision 6 powered audio monitors;
    Boston Acoustics CS Sub 10 Powered Subwoofer;
    NI Kore controller;
    NI Maschine controller;
    M-Audio Axiom 61 keyboard controller; expression pedal; sustain pedal;

    ... and tons of audio software ...

    I also keep two USB 3 thumb drives (A: and B:) attached with boot recovery and security stuff that I can boot into from BIOS in case of emergency
The X3c patch was finally released this afternoon. Sadly it did not fix the problem with Windows 8.1. It was originally reported that this update would address Windows 8.1 compatibility but there is nothing in the list of fixes/enhancements about 8.1.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I installed the X3c 64-bit patch with no problems. Sorry, but I have no advice.

In the past I called the registration server manually on the DLL that wouldn't register and that seemed to work in problems like this.

I forget the call, something like: regsrvr32.exe <DLL>
in an admin command prompt.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center (64-bit)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-build
    CPU
    Intel Core i7-2600K @ 4.3 GHz
    Motherboard
    ASUS P8P67 PRO Rev 3.0
    Memory
    16 GB G.SKILL Ripjaws X DDR3 SDRAM DDR3 1600 (4 banks 4GB DIMM DDR3 8-8-8-24 5-32-12-7 1T 1.5V)
    Graphics Card(s)
    NVIDIA GeForce GT 440
    Sound Card
    Firewire Focusrite Saffire Pro 14
    Monitor(s) Displays
    LG W2353V
    Screen Resolution
    1920x1080
    Hard Drives
    2 of Seagate Barracuda XT ST32000641AS (2TB ea.);
    1 of Seagate Barracuda Green ST2000DL003 (2TB);
    1 of Hitachi Deskstar HDS722020ALA330 (2TB);
    2 of Seagate Desktop ST4000DM000-1F2168 (4TB)
    PSU
    Corsair AX850 Gold
    Case
    Cooler Master HAF 932 Advanced
    Cooling
    ThermalTake Silent 1156
    Keyboard
    Logitech K520
    Mouse
    Logitech M310
    Internet Speed
    7Mbps
    Browser
    Chrome
    Antivirus
    Kaspersky
    Other Info
    Event Studio Precision 6 powered audio monitors;
    Boston Acoustics CS Sub 10 Powered Subwoofer;
    NI Kore controller;
    NI Maschine controller;
    M-Audio Axiom 61 keyboard controller; expression pedal; sustain pedal;

    ... and tons of audio software ...

    I also keep two USB 3 thumb drives (A: and B:) attached with boot recovery and security stuff that I can boot into from BIOS in case of emergency
Read my initial post and the screen shot. It is that Regsrvr problem when I try to reinstall.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Finally Fixed!

I saw a thread on the Windows 7 of Photoshop users (many) with the exact same "MSVCR110.DLL" problem. One response was to reinstall a VB update (see below). I had had tried this, or something similar, at one point but it didn't fix it. I think this is a later update than what I had found before. I tried it with my Win 8.1 install and it fixed the Sonar startup problem. I am now up on the X3c update.

GOTO:
Download Visual C++ Redistributable for Visual Studio 2012 Update 3 from Official Microsoft Download Center

I updated with the "VSU3\vcredist_x64.exe" file.
Shut down / Restart / CS6 loaded with the Nik plugin intact and no errors.

MSVCP110.dll is now in my C:\Windows\System32 folder.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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