Windows 8 and 8.1 Forums

Win8 app problem

  1. #1


    Finland
    Posts : 3
    Windows 8.1

    Win8 app problem


    Hello!
    I am currently having a big problem installing apps on my laptop running window 8.1. I select install the app I want. The store downloads it and "installs" it. The files are hidden in the program files however in the start menu the app icon is just a box. When i click on it, it says that there is a problem and it cannot be opened. And suggesting that the store would repair the install. I have tried that but no luck. No apps seems to be working that I download and i cant delete them because there is no such option in the start menu. And then manually deleting the files is also impossible because windows blocks it even when i have admin rights.

    Is it a store related problem or what? Please help.
    Thank you!

      My System SpecsSystem Spec

  2. #2


    Posts : 20
    Windows 8.1 & W10 Tech Priview


    Take a look at this tutorial Store Cache - Clear in Windows 8

    Hope this helps!
      My System SpecsSystem Spec

  3. #3


    Finland
    Posts : 3
    Windows 8.1


    Tried this. And it does not work.
      My System SpecsSystem Spec


  4. #4


    Posts : 20
    Windows 8.1 & W10 Tech Priview


    Try this next Windows Store Apps Troubleshooter - Fix Apps in Windows 8

    I can't offer much help with apps, I really don't have much use for the Apps in Windows... Except for the Netflix app.

    If you still have problems browse through the Tutorials on this forum.

    Hopefully someone with more app experience will come along with some help!
      My System SpecsSystem Spec

  5. #5


    Finland
    Posts : 3
    Windows 8.1


    Thanks for your help even tough none of the suggested procedures helped. I tried to restore my Laptop back to the 17th when the windows 8.1 update was installed. The laptop failed to restore the system to that point two times. However, this fixed the problem. Now the apps installs and works properly.

    Weird bug?
      My System SpecsSystem Spec

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