I've found the FINAL SOLUTION to solve this issue, after days of searching!!! Please follow this instructions carefully!! Thanks to Bo W for the help!!!
I had this problem too on a laptop where Mail/Cal/Addr, Weather, Finance etc apps just refused to start after upgrade from W8 to W8.1. They died immediately. Not ALL apps crash, many still work. But all the "main Microsoft apps" seem to crash.
I managed to fix the problem this way:
First run the App Troubleshooter. It said it corrected some permissions, but the apps still crashed. Running it could not hurt..
Then create a new user account attached to ANOTHER Outlook/Live/Hotmail account than your main account. Make sure it is an admin account so you can install stuff.
After login to the new account, return to the original one. The apps on the start screen that crashed will be marked with X in the lower right corner. Uninstall them, and reinstall again, one by one. You can also enter the app and you'll be forwarded to the Store, where you can then repair it.
I have Googled around, and found quite many posts with exactly the same problem. That means that there are probably thousands out there with the same problem. But Grandma does not write to tech forums...
I'm surprised that MIcrosoft has not reacted officially. I see many competent answers from both MS and other support engineers, but they all point in various directions. It seems to me as if MS is lost here about the source of the problem. Please prioritize and catch up! Think of Grandma!
Welcome to Windows EightForums, alcabcucu.
Thanks for taking time to post that solution.
Back up your data before starting.
- Create a new unique local user
- Set new user rights as admin
- Shut down and Restart logging in as your new admin user and then delete all other users removing all their files
- Clean up your system using built in maintenance and manually removing any left over user directories
- Link your new user to your Microsoft account and see how we go adding back in owned store apps slowly and testing each one as you go.
So far I'm holding up by following the above steps.
The above has the effect of deleting and creating new security settings and keys by creating new ones with full Store and system rights. Be careful and think about what system changes may impact on local security. Run away if you think it may do something in that area.
Beware of playing around with the graphics card out of date error. It is often false due to the security key being changed (especially if all was well in Windows 8 before moving up to 8.1). Now if anybody fancies making a fix it for a full fix don't call me.
-Edited to make steps clearer
Last edited by Andy Roth; 11 May 2014 at 17:07.
I'm new on this forum and I have the same problem... So I create my acount to share my problem with you!
Well, I found a little website that centralize all the issues and solutions to the problem : Metro apps crashing on Windows 8 / 8.1 | Metro Apps Crash | Metro apps not working on Windows 8 / 8.1
I hope that this will help you. I didn't tryed anything yet, because I don't have my PC now but I will try latter in the evening and come back here to tell if it's works or not, why and how... It seems to be the same bug with different ''profiles'' so it may be various... Depends of your computer, ect...
Hoever, I found this thread : User Account - Add a New User in Windows 8 and I think that people who update windows 8 to windows 8.1 or from windows 8.1 to windows 8.1 update 1 should try to create a new acount without passing threw the windows metro interface.
I heard on many forums that this update may have some bugs, to be short the profile was under win8 and not win8.1 / win8.1 and not win8.1 update 1 so it creates conflicts, and you may have to create a new profil that has been created under win8.1 to fix this.
PS : sorry if my English looks weird, I'm French ^^'
Last edited by EODM; 23 May 2014 at 09:09.
This tells me immediately that this is an unsafe site and if one clicks on that link they may get more "Cleanup" than they bargained for! BTW, I changed the URL to something harmless, since I don't want others to inadvertently get stung.
PS : sorry if my English looks weird, I'm French ^^'[/QUOTE]
Again, welcome, EODM. Isn't it wonderful that we can come together from all over the world and speak to each other in my native language, English.
This is juste an add the "click here to downald [...] because you need it to run [...]" that you can find on some websites, it will make you go to another website were you will need to "install something"... I think that it's a way to make money with the website! I saw this ad on YouTube...
My advice is "do not downald and install every single thing that you can find on the web"!
PS : I'm not the owner of this website, so if you don't want to go on this then don't
I finally create a new acount by using the CMD, and I delete the older...
So I have to bring my new desk back to "normal" but everything is working fine on my new acount! I'm so happy to finaly see my problem solved...
Long story short, he'd been advised by one of those popups that something needed doing to the computer, so he clicked! It took Microsoft to get that malware off her computer. Luckily, I was her go-to for support, and was beta testing Microsoft Security Essentials, which I had put on her computer, so it didn't cost us anything to have MS remove the malware. Also, that particular malware was so new that MSE didn't have a definition for it yet.
So, there's no way in hades that I'll ever click on an unsolicited ad, no matter what it says. In my neck of the woods, that's called safe computing! Indiscriminate clicking may be hazardous to your computer's health.
Just told that this is "just" an add because with adblock, I didin't saw that one (so I put the screenshoot to prove it to you), I don't want anybody to be infected, there is enought bugs for today isn't it? ^^
for me to fix windows 8.1 metro apps crashing on startup.
i installed windows media feature pack. i found the install by accident but it fixed my issue. might not work for everyone having the issue and might have been mentioned before. link for download is below
Download Media Feature Pack for N and KN versions of Windows 8.1 from Official Microsoft Download Center