Windows 8 and 8.1 Forums


Acronis True Image 2013 and Windows 8.1

  1. #1


    Sunnyvale, CA USA
    Posts : 270
    Windows 8.1 Pro with Media Center (64-bit)

    Acronis True Image 2013 and Windows 8.1


    This weekend will see the deployment of Windows 8.1. In preparation I have updated all my drivers and such.
    I intend to keep ATI 2013 as long as possible because it has always been a difficult piece of software to upgrade.
    From what I've been able to read up until now (just days before the official release or 8.1) I think I can expect the upgrade to work and imaging should still work.

    I have the Plus pack version with the build at 6514.

    I will be upgrading Windows 8 Pro with Media Center. I don't want to do a clean install - I have just too much software to do that and I didn't have too much trouble with the Win 7 -> Win 8 in-place upgrade so I expect this should be similar.

    I will make a system image prior to the upgrade (Win 8) and immediately after the upgrade appears stable (8.1).

    Then I will try to restore from that image.

    I'll post my results here.

    I usually do my system image in Windows 8 (not from the external media Linux edition). I have not had any problems with that process and I've tested it perhaps 4 or 5 times this past year when I needed it.

    Backup and validation takes about 15-20 minutes and a restore about the same time, so it's not too bad.

    Note: I am not endorsing Acronis. It is a real hassle, but when you get it to work it is reliable - at least for me.
    Anyone can browse the Acronis forums looking for my name and you will find many issues that took a very long time to get addressed.

    For that matter I don't endorse Windows either. You can browse this forum for my name and find lots of unaddressed issues.

    I just use these as tools.

      My System SpecsSystem Spec

  2. #2



    Hafnarfjörður IS
    Posts : 4,357
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    ATH 2014 is actually much better all round -- ATH 2012 was a real DOG, ATH 2013 (Boot version) had some issues with external SATA2 and USB3 devices -- although a USB3 disk plugged into a USB2 port was accessible.

    BEFORE you do the upgrade - BACKUP AND TEST YOUR RESTORE -- no point in wanting to recover half way through your W8.1 upgrade and then find the recovery file either can't be read or is corrupted.

    The extra hour or so (at the absolute most) this takes is well worth it. Definitely time well spent.

    (You might also have to disable protected boot (not UEFI BTW) in order to boot from ATH. I don't use protected boot - it's more hassle than it's worth --I have TechNet ISO so embedded keys aren't a problem.

    Cheers
    jimbo
      My System SpecsSystem Spec

  3. #3



    Inverness, FL
    Posts : 1,274
    Win 8.1.1 Pro 64 bit, Win 7 Home 64 bit


    I have ATI 2013. I got it as I needed it for Win 8. I had been using Acronis for the last 5 or 6 years, with yearly updates, with no problems. However, ATI failed me on some restores (after a motherboard failed and corrupted the hard drives). That was the second time ATI failed me on a restore and the last time. Both the Linux and WinPE bootable rescue discs had problems along with finally getting a boot and the restores failing. I'm now a Macrium Reflect customer.
      My System SpecsSystem Spec


  4. #4


    Sunnyvale, CA USA
    Posts : 270
    Windows 8.1 Pro with Media Center (64-bit)


    I tested the new backup image for Windows 8.1 and it works fine. No problems.

    Here is the story in a nutshell.

    I had everything backup up before hand and this morning I went to the Store APP and downloaded the 8.1 upgrade.

    It took a while (I have 3 MBps download).

    The C:\$Windows.~BT folder was about 8 GB. It looked like an ISO image so I started to back it up, but it disappeared while I was making the copy! Apparently they don't want you to keep it.

    I started the download at 5:00AM and it was ready to restart at 7 AM.

    There were several restarts and I finally got the OOBE window at 8 AM.

    I took the Customize route and it tried very hard to make me use a Windows accout. If you say I don't have one, you get a screen to make one. I didn't.

    At the bottom of that screen I clicked continue with my existing account which is a local account.

    All went well and I had the new desktop up and running in my old local account. I logged out and then in as Administrator and checked that account. It was OK so I restarted into my old account.

    There were some issues - the new File Explorer layout shows all your drives by letter - no longer does it group removable drives separately. Perhaps I will discover how to do that later.

    The User folders are a bit different. So I used the Locate context menu to select my old Desktop and Documents folders, etc.

    Used netplwiz to set up the automatic login.

    Installed a few things that didn't come over.
    Added my taskbar toolbars.
    Set up Classic Start Button.

    At 10AM I had everything to my liking so I did the Acronis True Image Backup (2013 build 6514).

    After the shutdown I booted from the Acronis recovery media on my flash drive and it processed everything as usual.

    I restarted, updated Chrome, check a few major programs and everything seems fine.

    I'm sure I'll find lots to do, but this is a good start.

    I do see a new product key was assigned, so I saved it.

    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Posts : 55
    windows 8.1 Pro


    So True Image 2013 / 2014 will work with 8.1?
      My System SpecsSystem Spec

  6. #6


    Sunnyvale, CA USA
    Posts : 270
    Windows 8.1 Pro with Media Center (64-bit)


    I just ran into a snag, While I can back up and restore the system image in 2013, I can't mount the TIB files as drives.
    This is a useful feature, so I just ordered the upgrade to 2014.
    I hope this goes more smoothly than prior years.
      My System SpecsSystem Spec

  7. #7


    Sunnyvale, CA USA
    Posts : 270
    Windows 8.1 Pro with Media Center (64-bit)


    So I bought ATI 2014.

    Indeed it is much better - no installation problems, it found all my older ATI 2013 backups, etc.

    I made another backup image and restored from it successfully.

    Very smooth, much better install than any version I've had before.
      My System SpecsSystem Spec

  8. #8


    Posts : 2
    win 8.1

    True Image 2013 DOES NOT recover


    I had to buy True Image 2013 when I got Windows 8 (because the prior releases would not work with this new OS), and it backed up and restored correctly. Windows 8.1 broke the restore for this product. It will NOT boot into the USB recovery drive. (This is with the current latest build, 6514, which is from 4/4/2013). If you back up with this build you are wasting your time.

    I've read that TI 2014 does restore properly, though I haven't tried it myself, as I refuse to pay more money to this company as they chose NOT to update 2013 for 8.1, and expect their users to be beta testers for their new releases (after paying for a new product). These people are so arrogant!! To be fair, I've been using TI forever, and it is an excellent product, when it works.

    I followed the advice of another poster, and have switched to the free version of Macrium Reflect, which DOES support 8.1 (one can boot into the recovery media). The free version if very basic though, and does not support file backup or incremental backup, but DOES mount images.

    For basic imaging, perhaps products like Macrium Reflect, Aomei Backupper and perhaps Paragon Backup will negate the need for Acrnonis and their arrogant (and expensive) ways.
      My System SpecsSystem Spec

  9. #9



    Hafnarfjörður IS
    Posts : 4,357
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Quote Originally Posted by livewire View Post
    So True Image 2013 / 2014 will work with 8.1?
    ATH 2014 works FINE with W 8.1 (am using W8.1 X-64 Enterprise version).

    I find also making a Windows to GO bootable system is a much better restore / recovery system since I can boot the Windows to Go (works just like a Windows system) and then use the WINDOWS version of ATH for my restores -- I find this is better than using boot disks or Winpe type of mechanisms -however the ATH boot media DOES work.

    Also works with protected boot systems if you use those too - and of course GPT drives.

    What I don't like about Macrium Free is that you can't disable the restore algorithm from using sector by sector restores if it decided to restore that way -- not only will a restore take longer than it needs to you won't get the advantage of a "de-facto" disk re-organisation - not NOT a physical defrag -- when you restore your image.

    Cheers
    jimbo
      My System SpecsSystem Spec

  10. #10


    Georgia
    Posts : 87
    Windows 7 Home Premium x64 / Windows 8.1 Pro x64 Dual Boot


    So ATI 2013 does work with Windows 8.1 Pro?

    After reading the posts above, seems some use ATI a lot more extensively than I do. I'd like to use it to just make an image of my Windows 8.1 partition now that I have it where I want it and just do backups to certain folders say twice a week.

    This is how I use it on Windows 7 and it has saved my butt more times than I care to list, I'd just like to know if I can use ATI 2013 in the same manner safely on Windows 8.1 Pro.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Acronis True Image 2013 and Windows 8.1

Similar Threads
Thread Forum
More issues regarding Acronis support of True Image 2014
I am seriously considering dropping this product. How can a company ask purchasers of a product to start paying for support 30 days after purchase? Based on the responses received to queries about recovery issues (which they do deign to support) and some other issues it is apparent that the...
Software and Apps
Acronis True Image 2013 Build 6514 problems
I am just reading in one of my German feeds that there is a problem with Acronis True Image 2013 Build 6514 under Windows 8. The problem is supposed to be fixed with KB 45144 which is available from the Acronis Knowledge base.
System Security
Recovery Issue with Acronis True Image 2014 Nonstop Backup
Thanks to Windows 8.1 update going belly up, and of course removing all recovery points, I was forced to recover my system. I did this from my Acronis True Image Nonstop Backup but after the recovery the system would not boot. Hung in the boot process for more than 30 minutes before I turned it...
Software and Apps
Acronis True Image Home and Student 2010
Hello I hope this is the right section as I did not find an imaging place. I used Acronis for years with Win 7 without a problem but whenever I tried to install the newer releases I was rejected without an error message. I inserted my disc and it installed. I am only concerned that my image will...
Software and Apps
True Image 2013 scheduled backup not working
Scheduled backups not executing at the times set. Scheduler2 is automatic and running according to services.msc, I have re-installed the software, and done a repair install. I downloaded and installed their schedmgr which works while the computer is still on but on reboot schedmgr does not run...
Software and Apps
Acronis True Image Home 2012 not working with Windows 8 RTM 64bit
Tried to install Acronis in the RTM 64 bit version of Windows 8 and got an error message that it was not compatible with Windows 8. The same version worked with the Release preview and on checking with Acronis Support they say it will not work with Eight and they are working on a solution. They...
Software and Apps

Eight Forums Android App Eight Forums IOS App Follow us on Facebook