GioSantos07
New Member
- Messages
- 1
Hello, everyone.
I have a problem with my Windows 8 laptop (upgraded).
When I install apps from the store, I always get a "Something went wrong error code 0x8020002e".
I can install VERY SMALL apps (whose size are in KB and less than 5 MB) but most apps I want in the Store are way larger.
I tried every connection possible (mobile broadband, WiFi and Ethernet) but it still ends up the same.
I ran the System File Checker (sfc /scannow) and it found corrupt files. It restored them but the problem still exists.
Then, I tried running the Apps, Microsoft Account and Windows Update troubleshooters. It saw problem and said it corrected them but it still didn't solve the problems. And when I ran the troubleshooters again, it will say it fixed the problems... again (see the screenshots). It also says that I must have a Microsoft account but I already have.
I hope you can help me and thanks in advance!
Gio
I have a problem with my Windows 8 laptop (upgraded).
When I install apps from the store, I always get a "Something went wrong error code 0x8020002e".
I can install VERY SMALL apps (whose size are in KB and less than 5 MB) but most apps I want in the Store are way larger.
I tried every connection possible (mobile broadband, WiFi and Ethernet) but it still ends up the same.
I ran the System File Checker (sfc /scannow) and it found corrupt files. It restored them but the problem still exists.
Then, I tried running the Apps, Microsoft Account and Windows Update troubleshooters. It saw problem and said it corrected them but it still didn't solve the problems. And when I ran the troubleshooters again, it will say it fixed the problems... again (see the screenshots). It also says that I must have a Microsoft account but I already have.
I hope you can help me and thanks in advance!
Gio
Attachments
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1 - First message from Windows Update.png9.2 KB · Views: 7,457
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2 - Second message from Windows Update.png8.8 KB · Views: 7,421
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3 - Message from Apps.png4.6 KB · Views: 7,406
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4 - Secomd message from Apps.png8.9 KB · Views: 7,380
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5 - Message from Microsoft Account.png4.4 KB · Views: 7,394
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6 - Message from Microsoft Account.png7.1 KB · Views: 7,390
My Computer
System One
-
- OS
- Windows 8 Pro 32-bit
- Computer type
- Laptop
- System Manufacturer/Model
- HP Compaq 6910p
- CPU
- Intel Core Duo @ 2.1 GHz
- Motherboard
- Hewlett-Packard 30BE (U10)
- Memory
- 2 GB
- Graphics Card(s)
- Mobile Intel 965 Express Chipset Family
- Browser
- IE 10
- Antivirus
- Windows Defender