creating in windows 8 and viewing in windows 7 problem

suzannekut

New Member
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2
For work I create church bulletins on my new Win 8 laptop. When viewed on a windows 7 or xp computer, the document is too big, even though it is created with the same font. I spent hours on the phone with Microsoft and they walked me through Publisher 2013, but that didn't help. I really think it has to do with the operating system. I have tried everything. No matter what OS I create the document in, it appears fine on the screen, but when viewed in anything lower than win 8, it needs to be tweaked to fit properly. I have even tried saving the doc. in earlier versions of publisher and that doesn't work. Any advise?

Thanks,
Suzanne
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    Browser
    Google
    Antivirus
    Webroot
the document is too big for the screen? or too big for the printer and not printing correctly?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
The document is larger when viewed in win 7 and when printed out. All of the articles that are included in the newsletter are larger and therefore appear incomplete as they are cut short. I'm at my wits end with this situation as not one helpdesk anywhere has been able to resolve this issue. I'm mobile most of the time and take my laptop. The document only works when done on my desktop. This isn't going to work for me.

Thanks!
Suzanne
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus
    Browser
    Google
    Antivirus
    Webroot
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