Windows 8 and 8.1 Forums


Windows 8 apps wonīt load

  1. #1


    Posts : 5
    Windows 8

    Windows 8 apps wonīt load


    Hello, I have a problem:

    I rebooted my computer because it was getting slow. But then when I tried to open the apps I installed, they didnīt load, and the apps appear with a cross and the names are for example: AppexNews, Microsoft.WindowsLive.Hotmail, AppexMaps...I have an image of my screen to show you how they are:



    Yeah, I have it in spanish

    Please help me, thanks!
      My System SpecsSystem Spec

  2. #2



    Posts : 18,601
    64-bit Windows 8.1 Enterprise (RTM)


    Hello Trobasto, and welcome to Eight Forums.

    Please try the troubleshooting steps in the tutorial below to see if they may be able to help fix this for you.

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    I found how to clear the cache
      My System SpecsSystem Spec

  4. #4



    Posts : 18,601
    64-bit Windows 8.1 Enterprise (RTM)


    Was that able to fix it for you?
      My System SpecsSystem Spec




  5. #5


    Posts : 5
    Windows 8


    I cleared the cache. But when I try to install any app it says that the app did not installed, and the error code is 0x80073d05
      My System SpecsSystem Spec

  6. #6



    Posts : 18,601
    64-bit Windows 8.1 Enterprise (RTM)


    In that case, go ahead and go through the troubleshooting steps above to see if one may help.
      My System SpecsSystem Spec

  7. #7


    Posts : 1
    Windows 8


    Just had the same issue. Went through the trouble shooting steps and the only thing that worked for me was uninstalling the apps and then reinstalling them.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8


    Click image for larger version
    I tried all the troubleshooting steps, no one worked for me, also if you see the picture I uploaded, itīs different than the other one. Uninstalling and installing didnīt worked for me because, like I said, an error ocurres.

    Something I saw in the page of Microsoft is this:
    When you reboot Windows 8, apps included within Windows 8 and apps instaled with the Windows Store are removed.

    Please help me, I canīt even download apps.
      My System SpecsSystem Spec

  9. #9



    Posts : 18,601
    64-bit Windows 8.1 Enterprise (RTM)


    As a test, create a new administrator account to see how it behaves while signed in to it.
      My System SpecsSystem Spec

  10. #10


    Posts : 5
    Windows 8


    How do I do that?

    EDIT: Ok, I created a new administrator account, Iīm really REALLY grateful with you, I have my metro apps again, and now I can download them without any problem. Man, thank you

    Also I need to download some programs again but that doesnīt compare to my problem.

    And again, Thank you.
    Last edited by Trobasto; 04 Sep 2013 at 09:35 PM.
      My System SpecsSystem Spec

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