Netflix app issue (and Hulu Plus too)

JeepGirl06

New Member
Messages
2
Location
Massachusetts
I was given the notification in the store yesterday that my Netflix app needed an update...since then, I can't use it. It keeps giving me an error message that there is something wrong with my network connection, and that it may just be temporary & to try again later..but no matter how or when I try, I keep getting the same message. I've tried uninstalling & re-installing the app, nothing. Not a HUGE deal since it works in my browser, but I was enjoying the app & wondered if this is an issue on the Netflix end or what? I knwo it can't be my PC as I just got it a couple of weeks ago..so it's brand new. And my internet connection is fine. I also get an error message when trying to use the Hulu Plus app as well.

Anyone out there experiencing this or have any solutions?

Thank you!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3721
    Browser
    Chrome
    Antivirus
    Norton/Constant Guard (free for Comcast users)
try uninstalling it. and then redownloading it.

next time you see the error message, can you take a screenshot? and have you changed your video driver lately?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
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