Windows 8 and 8.1 Forums

Metro apps stop working, tiles black out!

  1. #1

    Posts : 16
    windoze 8 / ubuntu 12.10

    Metro apps stop working, tiles black out!

    I have this weird issues where my games and videos tiles have just "blanked out" if you will, (see screenshot attached).. when i try to click the link it takes me to the store yet when i go to watch a video if i right click on the designated file and open with the metro video app it does work until i go back to the start menu and try to click the video app yet again and it takes me to the store over and over..

    what can I do to fix this without losing any of my files?
    Click image for larger versionClick image for larger version

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    If you can, right click on the app and on the bottom, click on uninstall and do it for both of them.

    Go back to the Store, right click on the screen, you'll see an option My Apps. Just re-install those 2.
      My System SpecsSystem Spec

  3. #3

    Posts : 16
    windoze 8 / ubuntu 12.10

    it doesn't give me the option to uninstall, that was my first assumption and it didn't work, i also tried restoring all the windows applications as the default for all files, didn't work either..
      My System SpecsSystem Spec

  4. #4

    Posts : 16
    windoze 8 / ubuntu 12.10

    Ok so I wound up solving it!
    if anyone else experiences this this is how you fix it

    Start menu > store > right click > your apps > drop down link to "user" apps

    once you're there go to the apps that are "blanked out" just click it (maybe right click) until you see the option that says install, click it and it should reinstall and work as normal
      My System SpecsSystem Spec

Metro apps stop working, tiles black out!

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