Today I finally had some time to spend three hours on the phone with Microsoft about the APP problems I was having.
Kindle, Weather, Netflix, Xbox, CW TV, MAPS and others----the ones that have to log on....
After an hour the MS tech was puzzled and starting to suggest I do a refresh, but I balked on that and he kept looking. (I had let him on my machine remotely)
The ISSUE was a number of services that were turned off. It is unknown as to whether these services were turned off during the upgrade, because I know I never turned them off. They may have already been turned off in Windows Home Premium. It may be because my upgrade was from Win 7 Home Premium to Win 8 PRO. They are going to investigate further and will update me later by email.
The solution is check your services (Control Panel>>Admin tools>>>Sevices) and turn disabled services to AUTOMATIC and then try the APPS and see if APPS start to work. Change those set to disabled to automatic, try it one by one to find out exactly which ones were hanging up the APPS. I even turned on Apple Mobile devices (be funny if it was the culprit)
Because the MS tech was not keeping track at the moment we could not identify exactly which disabled service(s) was the culprit, but in the alphabetical list I believe we turned from "disabled" to "automatic," everything in the A's and B's...when the APPS started working. Background intelligent transfer should be "Automatic with delayed start."
The MS tech had already tried others but no effect so we started again and after switching all the disabled service in the A's and B's to automatic. We tried it and the APPS were all working.
The best bet is to do it a section of the list at a time. There may some disabled services that you may have already disabled yourself for one reason or another and those you can probably leave disabled.
I think Home Premium win 7 already had numerous services turned off by default. I could now (if I have time,) experiment and figure out exactly which service it was that was hanging it up.
The MS tech went ahead and turned most everything disabled in the rest of the list to "automatic."
With each change you push "restart " in the service menu (to get to the Service menu double click the service) and let each service you changed "restart." Important to do this restart after making the change.
Anyway. for those having the problems with APPS, give it a try.
MS was very helpful. They didn't have the answer beforehand but they said they are working on these issues. This was an easy fix in reality. Glad I didnt have to do a refresh only to find the same issues happening again like some people.
MS ALSO gave me these helpful links
Access files on other PCs - Microsoft Windows
Get to know Windows
Manage your apps and services using Task Manager - Microsoft Windows
New keyboard shortcuts for Windows 8 and Windows RT - Microsoft Windows
Socialize and stay in touch - Microsoft Windows
The charms: Search, Share, Start, Devices, and Settings - Microsoft Windows
Wi-Fi & networking - Microsoft Windows
Kindle, Weather, Netflix, Xbox, CW TV, MAPS and others----the ones that have to log on....
After an hour the MS tech was puzzled and starting to suggest I do a refresh, but I balked on that and he kept looking. (I had let him on my machine remotely)
The ISSUE was a number of services that were turned off. It is unknown as to whether these services were turned off during the upgrade, because I know I never turned them off. They may have already been turned off in Windows Home Premium. It may be because my upgrade was from Win 7 Home Premium to Win 8 PRO. They are going to investigate further and will update me later by email.
The solution is check your services (Control Panel>>Admin tools>>>Sevices) and turn disabled services to AUTOMATIC and then try the APPS and see if APPS start to work. Change those set to disabled to automatic, try it one by one to find out exactly which ones were hanging up the APPS. I even turned on Apple Mobile devices (be funny if it was the culprit)
Because the MS tech was not keeping track at the moment we could not identify exactly which disabled service(s) was the culprit, but in the alphabetical list I believe we turned from "disabled" to "automatic," everything in the A's and B's...when the APPS started working. Background intelligent transfer should be "Automatic with delayed start."
The MS tech had already tried others but no effect so we started again and after switching all the disabled service in the A's and B's to automatic. We tried it and the APPS were all working.
The best bet is to do it a section of the list at a time. There may some disabled services that you may have already disabled yourself for one reason or another and those you can probably leave disabled.
I think Home Premium win 7 already had numerous services turned off by default. I could now (if I have time,) experiment and figure out exactly which service it was that was hanging it up.
The MS tech went ahead and turned most everything disabled in the rest of the list to "automatic."
With each change you push "restart " in the service menu (to get to the Service menu double click the service) and let each service you changed "restart." Important to do this restart after making the change.
Anyway. for those having the problems with APPS, give it a try.
MS was very helpful. They didn't have the answer beforehand but they said they are working on these issues. This was an easy fix in reality. Glad I didnt have to do a refresh only to find the same issues happening again like some people.
MS ALSO gave me these helpful links
Access files on other PCs - Microsoft Windows
Get to know Windows
Manage your apps and services using Task Manager - Microsoft Windows
New keyboard shortcuts for Windows 8 and Windows RT - Microsoft Windows
Socialize and stay in touch - Microsoft Windows
The charms: Search, Share, Start, Devices, and Settings - Microsoft Windows
Wi-Fi & networking - Microsoft Windows
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My Computer
System One
-
- OS
- Windows 8 Pro
- System Manufacturer/Model
- Alienware Area-58
- CPU
- Intell 2,93 i7
- Motherboard
- p6
- Memory
- 8gigs
- Graphics Card(s)
- Nvidia gtx 295
- Sound Card
- X-fi extreme
- Monitor(s) Displays
- Dell 27"
- Screen Resolution
- 1920 X 1280
- Hard Drives
- 6 Seagate Sata 3 external seagate
- Case
- Alienware Area-58
- Cooling
- liquid
- Keyboard
- Logitch G15
- Mouse
- Razer Nagas
- Internet Speed
- 18mbs