Solved Anyone running Office 2013 Pro TechNet version?

Guy Scharf

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Location
Tucson, AZ
I installed the release version of Office 2013 from TechNet. But neither Word nor Excel are working. When I start either program, their start screen comes up normally. When I try to create a blank document, or open an existing document, I get an error dialog "Microsoft Word is not working" and the app terminates. Access and Powerpoint seem to load ok (though I have not tested them beyond their ability to create a blank document).

Event viewer shows:
Code:
Faulting application name: WINWORD.EXE, version: 15.0.4420.1017, time stamp: 0x5067349a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00c5d94c
Faulting process id: 0x1ba8
Faulting application start time: 0x01cdbef8fbff9048
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: unknown
Report Id: 3d8a3ba7-2aec-11e2-bebd-94dbc98a9555
Faulting package full name: 
Faulting package-relative application ID:

Anyone seen anything like this, or have any suggestions? I tried a repair install but that did not help.

I do have LibreOffice installed, and doc and xls file extensions default to LibreOffice, but that shouldn't break Word or Excel.
 

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Found the answer -- incompatibility with ABBYY FineReader addin. Fixed by disabling the addin.
 

My Computer

System One

  • OS
    Windows 8.1 Pro and Windows 7 Ultimate 64-bit
    CPU
    i7-3770k
    Motherboard
    Asus P8Z77-V Deluxe
    Memory
    G.SKILL Ripjaws Z 16GB (4 x 4GB) DDR3 2133, F3-17000CL9Q-16GBZH
    Graphics Card(s)
    HD4000 (on chip)
    Monitor(s) Displays
    Dell U2711
    Screen Resolution
    2560x1440
    Hard Drives
    OCZ Vertex 4 SSD-256GB, Intel X-25M SSD 80GB, Seagate 3 TB, WD 2 TB Green
    PSU
    Seasonic SS-650HT
    Case
    Antec P180B
    Cooling
    ThermalRight HR-02 Macho (air)
    Keyboard
    Unicomp "Classic" 104-key
    Mouse
    Wacom Intuos4
    Internet Speed
    15 mbps download, 2 mbps upload
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