Metro App's crash on start up

shanedillon

New Member
Messages
1
Hi,

I'm new to this forum.

I installed Windows 8 on my desktop (previously running Windows 7) a few days ago.

I would say 90% of my app's from the store (and the standard ones) start to 'boot up' then crash.

For example my Netflix gets to the main screen, then shuts down, even the Mail icon does the same, as does the Google one.

Skype works fine though!

I've uninstalled and reinstalled all of the problem apps, but that hasn't helped. Even Microsoft have logged in, tried, and not got anywhere.

Everything works fine from the old standard desktop, it's just the Metro page.
 

My Computer

System One

  • OS
    Windows 8
Hello,

Did you happen to update your apps? If not, go to store and see upper right of your screen there's an update click it and update all the apps on the list. hope it'll help..
 

My Computer

System One

  • OS
    Windows 8
Hello Shane, and welcome to Eight Forums.

If you have any 3rd party security programs (AV/firewall) installed, then see if uninstalling/reinstalling them completely or updating them to the latest versions may help. There's many many reports that these are causing issues like this when they were installed when you upgraded to Windows 8.

If that doesn't help, then refreshing Windows 8 usually solves the problem.

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Back
Top